Food and Beverage Service Associate
4 days ago
Aimbridge Hospitality EMEA is a leading hospitality company that oversees a portfolio of over 1,600 hotels and resorts worldwide. We partner with top brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels.
Job SummaryWe are seeking a highly motivated and customer-focused Food and Beverage Assistant to join our team at Mercure Bolton Georgian House Hotel. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless service in our dining areas.
Key Responsibilities- Greet guests and take orders in a friendly and professional manner
- Prepare and serve food and beverages promptly
- Upsell food and beverage items to guests as required
- Handle cash, card, and other forms of payment accurately
- Maintain a clean and tidy dining area
- Set up and clear tables for breakfast, lunch, and dinner
- Serve guests in our conference and events areas
- Assist with room service orders as required
- Provide excellent customer service at all times
- Ensure health and safety regulations are followed
- Attend training sessions and team meetings as required
As a member of our team, you will enjoy a range of benefits, including:
- Hotel discounts portfolio-wide
- Wagestream – access to up to 40% of your pay as it is earned
- 24/7 access to our employee assistance program
- Staff meals on duty
To be successful in this role, you will be passionate about delivering exceptional guest experiences and living our brand standards. You will have a real flair for hospitality and be able to work well under pressure.
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