Restaurant Manager

6 days ago


Chelsea, Greater London, United Kingdom Royal Garden Hotel Full time

Job Summary

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  • We are seeking an experienced and skilled Restaurant Host/ess to provide exceptional service and ensure a high-quality experience for guests at the Royal Garden Hotel.
  • The ideal candidate will have excellent communication skills, be able to work well under pressure, and have a strong attention to detail.

Key Responsibilities:

  1. Manage guest enquiries in person or over the phone, providing accurate information and resolving any issues promptly.
  2. Coordinate group dining bookings, ensuring seamless communication with relevant team members.
  3. Maintain up-to-date reservation systems and table plans, guaranteeing efficient service.
  4. Prepare menus, name cards, and promotional materials as required.
  5. Oversee the cleanliness and organization of the guest cloak room.

Requirements:

  1. A strong passion for delivering exceptional customer service.
  2. Confident and professional demeanor, with excellent communication skills.
  3. Organizational skills, including attention to detail and multitasking abilities.

Benefits:

  1. Access to staff accommodation at a reduced rate.
  2. One paid day per year for volunteering.
  3. Interest-free season ticket loan.
  4. Discounted food and beverage rates.
  5. Free meals on duty.
  6. Twenty-eight holidays per year, including bank holidays, plus a salary of £25,000-£35,000 per annum.


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