Catering Team Member

6 days ago

Pitlochry, Perth and Kinross, United Kingdom SSE Full time

About the Role

SSE is a leading energy company committed to a low-carbon future. We're seeking a skilled Café Assistant to join our team at the Pitlochry Dam Visitor Centre. As a key member of our hospitality team, you'll be responsible for delivering exceptional customer service and ensuring a world-class visitor experience.

Key Responsibilities

  • Prepare and serve high-quality food and beverages to meet our centre's standards and policies.
  • Perform general kitchen and café duties, including serving, washing up, setting up, and clearing down.
  • Help maintain the centre's cleanliness, ensuring all designated areas, including the kitchen, café, retail, toilets, and grounds, are kept to a high standard.
  • Deliver exceptional customer care, interacting with visitors, and being cheerful, approachable, and visible while on duty.
  • Work closely with the team to consistently achieve high mystery visit scores and identify ways to improve service delivery.

Requirements

  • Previous experience in customer service, preferably in a fast-paced environment, such as a café or restaurant.
  • Barista training is preferred but not essential.
  • Experience with cash handling and operating a PC-based till would be an advantage, although training will be provided.
  • Excellent communication skills, both verbal and written.
  • Ability to work alone and as part of a team in a fast-paced environment.
  • Adaptability and organizational skills to stay up to date with Health & Safety, Environmental Health & Food regulations.

About SSE

SSE is a leading energy company with a strong commitment to sustainability. Our business strategy focuses on addressing climate change, and we're working towards a low-carbon future. We're proud to be a diverse and inclusive employer, and we encourage applications from all protected characteristics.

What We Offer

  • An excellent package with 34 days annual leave entitlement.
  • Enhanced maternity/paternity leave.
  • Discounted healthcare.
  • Salary sacrifice car leasing.
  • And many more benefits.

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