Elite Hotel Services Representative

2 days ago


London, Greater London, United Kingdom 11 Cadogan Gardens Full time

**Job Description**

11 Cadogan Gardens is seeking an experienced Elite Hotel Services Representative to join our front office team in London.

The successful candidate will be responsible for delivering exceptional guest experiences, through outstanding communication and interpersonal skills, ensuring a seamless and enjoyable stay for all guests.

About the Role

As a key member of our team, you will work closely with colleagues to ensure that every guest feels valued and cared for, receiving a tailored service that exceeds their expectations.

Responsibilities include:

  1. Establishing a highly personalised style of service and attention, ensuring every guest feels valued and cared for.
  2. Building strong relationships with guests and colleagues alike, responding promptly to their needs and requests.
  3. Maintaining accurate records of guest interactions, feedback and preferences, using this information to enhance future stays.

Salary and Benefits

We offer a competitive salary of £40,000 - £55,000 per annum, depending on experience, plus benefits including comprehensive training, opportunities for career progression and a supportive working environment.



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