Elite Hotel Service Associate

4 weeks ago


London, Greater London, United Kingdom The Ritz London Full time
Room Attendant Wanted at The Ritz London

We are looking for a highly skilled and experienced individual to join our team as a Room Attendant at The Ritz London. As a Room Attendant, you will be responsible for ensuring that our guests receive exceptional service and that our hotel is maintained to the highest standards.

About the Position:

  • Responsibilities include cleaning and maintaining guest rooms, assisting with the servicing of public areas, and preparing room attendants' trolleys.
  • You will also be required to respond to guest requests and queries in a prompt and professional manner.

Qualifications and Requirements:

  • Relevant experience in a five-star property is desirable.
  • Excellent customer service skills, with an eye for fine details.
  • Possess the ability to work under pressure and have the ability to prioritize.
  • Good command of the English language.
  • Display a polite and professional attitude to internal and external guests.

Our Benefits Package:

  • A highly competitive salary within the luxury London hotel sector (£28,000 - £30,000 per annum).
  • An instant reward and recognition scheme.
  • Twenty-eight holidays (including bank holidays).
  • Learning & Development opportunities.
  • Employee discount scheme for Ritz goods and external providers.
  • Free laundry service for tailored uniform.
  • Complimentary meals on duty.
  • Social events and activities.
  • Season ticket loan.
  • CODE Hospitality App.
  • Wellness treatments: massage, chiropody, and more.
  • Pension scheme.
  • Employee mental health assistance helpline.
  • Employee Introductory Scheme (£600).
  • Training Fund Assistance.


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