Elite Hotel Service Associate
4 weeks ago
We are looking for a highly skilled and experienced individual to join our team as a Room Attendant at The Ritz London. As a Room Attendant, you will be responsible for ensuring that our guests receive exceptional service and that our hotel is maintained to the highest standards.
About the Position:
- Responsibilities include cleaning and maintaining guest rooms, assisting with the servicing of public areas, and preparing room attendants' trolleys.
- You will also be required to respond to guest requests and queries in a prompt and professional manner.
Qualifications and Requirements:
- Relevant experience in a five-star property is desirable.
- Excellent customer service skills, with an eye for fine details.
- Possess the ability to work under pressure and have the ability to prioritize.
- Good command of the English language.
- Display a polite and professional attitude to internal and external guests.
Our Benefits Package:
- A highly competitive salary within the luxury London hotel sector (£28,000 - £30,000 per annum).
- An instant reward and recognition scheme.
- Twenty-eight holidays (including bank holidays).
- Learning & Development opportunities.
- Employee discount scheme for Ritz goods and external providers.
- Free laundry service for tailored uniform.
- Complimentary meals on duty.
- Social events and activities.
- Season ticket loan.
- CODE Hospitality App.
- Wellness treatments: massage, chiropody, and more.
- Pension scheme.
- Employee mental health assistance helpline.
- Employee Introductory Scheme (£600).
- Training Fund Assistance.
-
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