Customer Service Representative
4 weeks ago
Job Overview
As a Sales Team Member at NEXT, you will be part of a fast-paced store team, committed to delivering outstanding service and excellent stock operations to our customers.
About the Role
To succeed in this role, you will:
- Offer fast and friendly service to customers, helping them to find the perfect products;
- Share your passion and knowledge about our amazing products;
- Work in all areas of the store, including sales floors, stockrooms, and processing deliveries;
- Take control of your own development and growth within the company.
Key Responsibilities
You will be responsible for:
- Providing exceptional customer service, answering queries, and resolving issues in a professional and courteous manner;
- Maintaining a high level of product knowledge, sharing this with customers and colleagues;
- Working collaboratively with the team to achieve sales targets and deliver excellent customer experience;
- Handling cash and card transactions accurately and efficiently.
About You
We are looking for a:
- Great communicator who is always looking for ways to help;
- Friendly, calm, and efficient individual, even on busy days;
- Excited about the challenge of a varied and fast-paced job;
- Flexible, supportive, and willing to go the extra mile.
What's Next
As part of your application, you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will then review the successfully completed applications and contact those who match the job criteria closest to arrange an initial interview.
Benefits
We offer a range of benefits, including opportunities for career development, flexible working options, and a competitive salary package.
Next Steps
Apply now to take the first step towards a challenging and rewarding career at NEXT.
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