Deputy Operations Manager

3 weeks ago


Northwood, Greater London, United Kingdom Aramark Full time
Job Summary

We are seeking a highly skilled Deputy Operations Manager to join our team at Aramark Northwood HQ. As a key member of our operations team, you will be responsible for the day-to-day management of our food and beverage function, ensuring exceptional customer service and high-quality food production.

Main Responsibilities

  • Operational management and financial performance of the unit food and beverage function.
  • Work closely with the Head Chef and Bar Stewards to ensure correct stock levels are maintained.
  • Manage and account for client specialist stock.
  • Ensure quarterly client tariff reviews for Mess Bars are completed in line with contractual specification and client profit return agreement.
  • Champion excellent customer service and effectively implement all customer communication tools.
  • Manage and direct the effective delivery of special functions or events.
  • Ensure all weekly menus are JSP compliant and accurately presented to the Mess Members.
  • Work and develop good commercial relationships with suppliers, ensuring receipt of service and quality levels required to obtain the highest financial return.
  • Ensure all daily paper/computer work is complete and that inventories and client reports are completed correctly and at the right time.

Requirements

  • Previous management experience in the food services or retail industry.
  • Ability and full confidence in producing reports across all areas of the business.
  • Lead by example, be able to manage a team of colleagues and have a positive, can-do attitude.
  • A DBS check will be required.
  • Food Hygiene Certificate Level 2 or 3.
  • Health and Safety qualification level 2.
  • Knowledge of applicable health and safety legislation.


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