Customer Service Coordinator
4 weeks ago
Pertemps Bond is seeking a highly skilled Customer Service Administrator to join their team. As a key member of the team, you will be responsible for processing purchase and sales orders, raising necessary documentation, and liaising with customers, suppliers, and the sales team.
Key Responsibilities:
- Providing sales and administrative support to the Sales Team, involving efficient handling of top and confidential documents
- Communicating with the Sales Team for status of orders and aiding with the overall efficiency of the team
- Preparing monthly, weekly, or daily sales analysis and reports
- Internal stock control, to liaise with the warehouses and logistics/admin assistants to ensure that all stock levels are correct and accounted for
- Preparation of end of month reports for submitting to management team
- Processing delivery requests for customers throughout the UK and overseas
- Receiving and checking documents and releasing materials in connection with imports and exports for the company
- Liaising with warehouses, shipping lines and suppliers regarding all aspects of imports and exports
- Liaising with senior sales team, preparation of quotes, costings, problem solving and assisting internal and external staff
Requirements:
- Excellent polite and persuasive communication skills
- Passionate, hard worker and well organised with power to prioritise and multitask
- Be ambitious with the desire to understand the business and assist in its growth
- Be flexible and having the ability to use their initiative
- Computer skills which include knowledge of Excel and Word
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