Customer Service Coordinator

3 days ago


Burton upon Trent, Staffordshire, United Kingdom Pertemps Bond Full time
Pertemps Bond is seeking a Customer Service Administrator to join their team.

As a Customer Service Administrator, you will be responsible for processing purchase and sales orders, raising necessary documentation, and liaising with customers, suppliers, and the sales team. You will also be involved in internal stock control, preparing sales analysis and reports, and processing delivery requests for customers throughout the UK and overseas.

The ideal candidate will have excellent communication skills, be passionate, hard-working, and well-organized, with the ability to prioritize and multitask. They will also have computer skills, including knowledge of Excel and Word, and be flexible with the ability to use their initiative.

Key responsibilities:
  • Process purchase and sales orders, and raise necessary documentation
  • Liaise with customers, suppliers, and the sales team
  • Involved in internal stock control, preparing sales analysis and reports
  • Process delivery requests for customers throughout the UK and overseas
  • Receiving and checking documents, and releasing materials in connection with imports and exports
  • Liaise with warehouses, shipping lines, and suppliers regarding imports and exports
  • Preparation of quotes, costings, problem-solving, and assisting internal and external staff

Requirements:
  • Excellent communication skills
  • Passionate, hard-working, and well-organized
  • Ability to prioritize and multitask
  • Computer skills, including knowledge of Excel and Word
  • Flexibility, with the ability to use initiative

Pertemps Bond is an equal opportunities employer and welcomes applications from all qualified candidates.

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