Part-Time Front Desk Position
15 hours ago
Customer Service Role at Thwaites
We are seeking an experienced receptionist to join our front desk team, providing exceptional customer service and ensuring a seamless guest experience.
- As a key member of our team, you will be responsible for greeting guests warmly, efficiently checking-in and checking-out guests, and responding to guest inquiries.
- You will also be responsible for promoting rooms and hotel facilities to enhance revenue opportunities and providing informed guidance on hotel amenities.
Responsibilities
- Provide exceptional customer service, anticipating guest needs and exceeding expectations.
- Prioritize tasks efficiently, managing multiple requests simultaneously, and maintaining a high level of professionalism at all times.
- Collaborate with colleagues to achieve common goals, working effectively as part of a team.
What We Offer
- A competitive salary of £24,000 - £28,000 per annum (dependent on experience)
- Access to Wagestream, allowing up to 40% of wages as you earn them each week
- A generous annual leave package of 28 days rising to 33 days after 5 years
- Health cash plan, Employee Assistance Programme, enhanced maternity and paternity pay, and Apprenticeships available
- Employee discounts, Life assurance, and Bespoke training programmes
- A supportive and engaging work environment that values teamwork and collaboration
Estimated Salary: £27,300 per annum
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