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Housing Officer
2 months ago
Sanctuary Group is seeking a skilled Accommodation and Housing Officer to join our team in Worcester. As a key member of our Housing team, you will play a vital role in ensuring the quality of our properties and the satisfaction of our tenants.
Key Responsibilities:- Collaborate with the lettings team to allocate vacant properties and ensure a smooth tenancy process.
- Work closely with tenancy enforcement agencies to manage complaint cases and build relevant case files.
- Handle complex situations, including anti-social behavior cases, and attend evictions as necessary.
- Attend meetings to coordinate tenancy terminations, property clearances, and support tenancy auditing and fraud investigations.
- Proven experience in the social housing sector is highly desirable.
- Knowledge of relevant housing regulations and legislation is essential.
- A basic understanding of Microsoft Office packages and the ability to update electronic systems are required.
- Experience in resident involvement activities and a valid driving license are also necessary.
Sanctuary Group is a leading social landlord, providing affordable homes to thousands of residents across England. We offer a competitive employment package, including 25 days annual leave, a pension scheme, and life assurance. Our commitment to employee wellbeing and development makes us an attractive employer in the sector.
