Customer Service Ambassador
4 weeks ago
Location: Flares & Popworld
We are seeking a skilled and enthusiastic individual to join our Front of House team as a Customer Service Ambassador. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring that our guests feel welcome and valued.
Key Responsibilities:
- Welcome and engage every guest, providing a warm and friendly welcome to our venue.
- Prepare and serve high-quality food and drink, ensuring that every guest has a memorable experience.
- Make recommendations that elevate guest experiences, providing expert advice on our menu and drinks offerings.
- Maintain a clean and safe environment for guests and colleagues, adhering to our high standards of cleanliness and safety.
Requirements:
- Be at least 18 years old, as this role involves the sale of alcohol.
- Have excellent communication and interpersonal skills, with the ability to work effectively as part of a team.
- Be able to work flexible hours, including evenings and weekends.
What's in it for you?
- Competitive hourly rate
- Opportunities for career progression and professional development
- Discounted food and drink, as well as access to exclusive events and experiences
- A fun and supportive work environment, with a team that lives and breathes the electric atmosphere of our venues.
At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. If you're passionate about delivering exceptional customer experiences and have a flair for hospitality, we'd love to hear from you.
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