AV Field Service Technician

2 days ago

Egham, Surrey, United Kingdom proAV Limited Full time
About The Role

proAV Limited is seeking an experienced AV Field Service Engineer to join our Field Engineering team. As a key member of our team, you will be responsible for providing exceptional customer service through onsite attendance and remote technical support.

The ideal candidate will have a strong background in AV/VC/UC technologies and be able to manage client communications and escalations. You will be required to work on a rotational shift basis and be flexible in your approach.

Key Responsibilities
  • Field service engineering work as required
  • Onsite Service Engineering covering client sites as required
  • Travelling to Client sites (including European travel if required)
  • Site and event coordination and support
  • Preventative Maintenance calls as required
  • Rotation of client sites as required
  • Site surveys
  • Small works installations, including handover to Client
Desirable Skills
  • Technically proficient in AV/VC/UC technologies
  • Able to manage Client communications and escalations
  • Calm under pressure
  • Ability to take responsibility
  • Ability to multi task and prioritise
  • Excellent communicator on both telephone and email
  • Meticulous attention to detail
  • Organised

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