AV Field Service Engineer

3 days ago

Egham, Surrey, United Kingdom proAV Limited Full time

About The Role

proAV Limited is a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.

Job Overview

We are seeking an experienced AV Field Service Engineer to join our Field Engineering team, representing proAV Limited, and taking full responsibility for maintaining high levels of Customer Service through onsite attendance and remote technical support.

Key Responsibilities

  • Field service engineering work as required
  • Onsite Service Engineering covering client sites as required
  • Travelling to Client sites (including European travel if required)
  • Site and event coordination and support
  • Preventative Maintenance calls as required
  • Rotation of client sites as required
  • Site surveys
  • Small works installations, including handover to Client
  • Working any rotational shift basis as required
  • Administration necessary to support engineering role

Desirable Skills

  • Technically proficient in AV / VC / UC technologies
  • Able to manage Client communications and escalations
  • Calm under pressure
  • Ability to take responsibility
  • Ability to multi task and prioritise
  • Excellent communicator on both telephone and email
  • Meticulous attention to detail
  • Organised
  • Flexible approach

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