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Hotel Groups Booking Manager

1 month ago

London, Greater London, United Kingdom OYO UK Full time
Job Summary

We are seeking a highly organized and customer-focused individual to join our team as an OYO UK Hotel Groups Booking Account Manager. This role will play a pivotal part in ensuring seamless accommodation arrangements for groups associated with various organizations.

Key Responsibilities
  • Manage the end-to-end booking process within the OYO UK hotel network, catering to the unique needs and requirements of our clients.
  • Liaise with OYO hotel partners to allocate appropriate rooms and facilities based on group size, preferences, and specific requirements.
  • Coordinate logistics for group arrivals, departures, and any associated events or activities, collaborating with OYO hotel partners and relevant departments to ensure seamless execution.
  • Generate reports and analyze booking data using OYO's reporting tools to identify trends, opportunities for improvement, and areas of potential growth.
Requirements
  • Previous experience in hotel reservations, hospitality, or customer service roles preferred.
  • Proficiency in Microsoft Office applications.
  • Adaptability and flexibility to accommodate varying schedules, including evenings, weekends, and holidays as needed.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development within a dynamic and customer-focused organization.