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CRM & Database Specialist

2 months ago

Hedge End, Hampshire, United Kingdom Perfect Placement Full time
Job Title: CRM & Database Executive

Perfect Placement is seeking a highly skilled CRM & Database Executive to join our team in Southampton. As a key member of our CRM and Contact Centre Team, you will play a pivotal role in ensuring the seamless operation of CRM systems and databases across the group.

Key Responsibilities:
  • Database Management: Ensure the integrity, accuracy, and timeliness of marketing data, including handling data extractions, managing CRM issues, and maintaining compliance with GDPR.
  • Operational Support: Assist in the daily running of the CRM team, resolve customer complaints, and support the implementation of new customer journey processes.
  • Reporting & Analysis: Contribute to management reports, deliver data extracts for marketing campaigns, and monitor key performance metrics.
  • Team Coordination: Support team development through reviews, monitoring absence and holidays.

What We Offer:

  • Competitive Salary: Starting at £25,000.
  • Work-Life Balance: Enjoy a Monday to Friday workweek with no weekend commitments.
  • Career Development: Opportunities to learn and grow within a supportive team environment.
  • Collaborative Culture: Work closely with various departments across the group, enhancing your skills and knowledge.