Sales and Customer Care Specialist

1 week ago


Beckenham, Greater London, United Kingdom Dobbies Garden Centres Ltd Full time
About the Role

We're seeking an experienced and enthusiastic individual to join our team as a Retail Sales Associate. In this role, you'll play a vital part in delivering exceptional customer experiences across our stores.

Your primary responsibilities will include:

  • Providing excellent customer service by assisting customers with transactions and promoting our membership programme.
  • Driving sales through effective customer interactions and product demonstrations.
  • Maintaining a high level of product knowledge to address customer queries and provide recommendations.
  • Collaborating with colleagues to ensure store cleanliness and upkeep meet our high standards.
  • You may also be required to work on the shop floor, participate in stock control, and engage in other store activities as needed.

Benefits:

  • Competitive salary: £25,000 - £30,000 per annum (dependent on experience).
  • Generous annual leave entitlement with flexible holiday planning.
  • Treat yourself to generous discounts across our stores, restaurants, and concessions.
  • Access to Wagestream for financial wellbeing support.
  • Priority access to retail rewards and discounted services through our employee wellbeing platform.


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