Room Sales and Service Director

6 days ago


Cambridge, Cambridgeshire, United Kingdom Thefellowshouse Full time
Role Summary

The Room Sales and Service Director will be responsible for leading our Front Office team to achieve exceptional results in room sales and service. This includes handling guest requests, managing team performance, and maintaining high service standards.

Key Performance Indicators
  • Deliver exceptional guest experiences through effective communication and problem-solving skills
  • Lead and motivate team members to achieve performance targets
  • Maintain accurate records of guest interactions and team performance
Salary and Benefits

The successful candidate can expect a salary of £28,000 - £35,000 per annum, depending on experience. Additional benefits include access to the GO Hilton Travel Programme, 50% F&B Discount when staying in Hilton Hotels, staff meals and hot drinks on shift, career development opportunities, and extensive learning & development opportunities.



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