Paddle Club Operations Manager

5 days ago

Shirebrook, Derbyshire, United Kingdom Frasers Group Full time

About the Role:

Frasers Group is seeking a highly motivated and experienced Paddle Club Assistant Manager to join our team. As a key member of our operations team, you will be responsible for supporting the day-to-day management of our Paddle Clubs, ensuring an exceptional experience for all members and guests.

Key Responsibilities:

  • Operations Management: Assist in the overall management of the Paddle Club, ensuring smooth and efficient operations, including the maintenance and cleanliness of facilities.
  • Membership Growth and Retention: Support the General Manager in driving membership sales and retention through excellent customer service and engagement initiatives.
  • Event Coordination: Coordinate and manage events, tournaments, and coaching sessions, ensuring they are well-organized and successful.
  • Staff Supervision: Supervise and train club staff, fostering a positive and productive working environment.
  • Marketing and Promotion: Assist in the development and implementation of marketing strategies to promote the club and attract new members.
  • Performance Monitoring: Monitor and report on club performance, providing insights and suggestions for continuous improvement.

Requirements:

  • 2+ years' experience in a team leader, supervisory or management role.
  • Ideal experience in LTA.
  • Must have a passion for Padel, Racket Sports and all things health and fitness.
  • Full availability to work evenings, weekends, and holidays.
  • Excellent written, oral communication, and organizational skills.
  • Proven attention to detail.
  • Proficient in problem solving and able to work proactively within a team environment to meet established corporate goals and sales objectives.
  • Ability to lead and motivate team.
  • Desire for career growth within the company.

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