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Paddle Club Team Leader

2 months ago

Shirebrook, Derbyshire, United Kingdom Frasers Group Full time
About the Role

We are seeking a highly motivated and experienced Paddle Club Assistant Manager to join our team at Frasers Group. As a key member of our operations team, you will play a vital role in ensuring the smooth and efficient management of our Paddle Clubs.

Key Responsibilities
  • Operations Management: Assist in the overall management of the Paddle Club, ensuring seamless day-to-day operations and exceptional member experiences.
  • Membership Growth: Support the General Manager in driving membership sales and retention through excellent customer service and engagement initiatives.
  • Event Coordination: Coordinate and manage events, tournaments, and coaching sessions, ensuring they are well-organized and successful.
  • Facility Maintenance: Oversee the maintenance and cleanliness of the facilities, ensuring a safe and welcoming environment for all members.
  • Member Support: Handle member inquiries, complaints, and feedback, resolving issues promptly and professionally.
  • Staff Supervision: Supervise and train club staff, fostering a positive and productive working environment.
  • Marketing Strategies: Assist in the development and implementation of marketing strategies to promote the club and attract new members.
  • Performance Monitoring: Monitor and report on club performance, providing insights and suggestions for continuous improvement.
Requirements
  • 2+ years' experience in a team leader, supervisory or management role.
  • Ideal experience in LTA.
  • Must have a passion for Padel, Racket Sports and all things health and fitness.
  • Full availability to work evenings, weekends, and holidays.
  • Excellent written, oral communication, and organizational skills.
  • Proven attention to detail.
  • Proficient in problem solving and able to work proactively within a team environment to meet established corporate goals and sales objectives.
  • Ability to lead and motivate team.
  • Desire for career growth within the company.