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Padel Club Operations Manager

1 month ago

Shirebrook, Derbyshire, United Kingdom Frasers Group Full time

Job Title: Assistant Manager

Job Summary:

We are seeking an experienced Assistant Manager to join our Padel Club team. As a key member of our management team, you will be responsible for assisting in the overall management of the club, ensuring smooth and efficient operations.

Key Responsibilities:

  • Assist in the overall management of the Padel Club, ensuring smooth and efficient operations.
  • Support the General Manager in driving membership sales and retention through excellent customer service and engagement initiatives.
  • Coordinate and manage events, tournaments, and coaching sessions, ensuring they are well-organised and successful.
  • Oversee the maintenance and cleanliness of the facilities, ensuring a safe and welcoming environment for all members.
  • Handle member inquiries, complaints, and feedback, resolving issues promptly and professionally.
  • Supervise and train club staff, fostering a positive and productive working environment.
  • Assist in the development and implementation of marketing strategies to promote the club and attract new members.
  • Monitor and report on club performance, providing insights and suggestions for continuous improvement.

Requirements:

  • 2+ years' experience in a team leader, supervisory or management role.
  • Ideal experience in LTA.
  • Must have a passion for Padel, Racket Sports and all things health and fitness.
  • Full availability to work evenings, weekends, and holidays.
  • Excellent written, oral communication, and organizational skills.
  • Proven attention to detail.
  • Proficient in problem solving and able to work proactively within a team environment to meet established corporate goals and sales objectives.
  • Ability to lead and motivate team.
  • Desire for career growth within the company.