Warehouse Operations Manager

4 days ago


Shirebrook, Derbyshire, United Kingdom Frasers Group Full time
About the Role
Main Responsibilities

  • Direct line management and coaching of Warehouse Operatives / Trainee Supervisors, including 1:1s to discuss performance vs expectation, identifying SMART goals when performance is not met in any key functional areas within responsibility.
  • Working with the Section Manager for the department to monitor delivery to plan and key areas for improvement during shifts.
  • Driving performance on key metrics to ensure an efficient warehouse operation that can fulfill customer web and store demand on time and in full.
  • Driving the highest standards of safety on site, working with the Safety team to ensure adherence to all safety routines/procedures.
  • Reviewing the weekly labour plan to ensure adequate cover, sharing with the Section Manager, and highlighting issues/feedback.
  • Providing details when daily/weekly targets are not met and creating a plan to bridge the gap.
  • Partnering with the Warehouse Leadership team and other key stakeholders to ensure all strategic activity is on track and supported.
  • Supporting the successful implementation of culture change and turnover reduction.

What We Offer

  • A competitive benefits package.
  • A wide range of perks for colleagues, including the Frasers Champion scheme, Fearless 1000, Frasers Festival, CEO Sessions, and Retail Reconnect.
  • A wellbeing programme, Frasers Fit, which aims to support and improve colleagues' physical, financial, and mental wellbeing.
  • Free access to the Retail Trust charity, including a 24-hour wellbeing helpline, wellness hub, counselling, and financial/legal support.

What's Next?

The Recruitment Team will be reviewing applications, and all candidates will receive a response, whether they are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first-stage interview with the Recruiter, which will be behaviourally focused and centred around how they align with our Culture and Values.



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