Associate Director of Operations

3 weeks ago

Brynmawr, Blaenau Gwent, United Kingdom Bryn Mawr College Full time
Job Description

Uncommon Schools is a non-profit network of 54 outstanding public charter schools in grades K-12 across New York, New Jersey, and Massachusetts. Our mission is to start and manage outstanding urban public charter schools that close the achievement gap and prepare students from low-income backgrounds for success in college and beyond.

We are seeking an experienced operational leader who will set a high bar for school operations and achieve that vision of excellence by managing and supporting a team of Directors of Operations. The Associate Chief Operating Officer must be able to effectively build their DOOs' capacity to run high-functioning, operationally excellent schools.

Responsibilities
  • Effectively support and develop a team of school-based Directors of Operations; ensure outstanding school operations through their core areas of responsibility, including but not limited to:
    • Daily School Systems
    • Facilities
    • Financial Management
    • Technology
    • Food and Transportation
    • Government Reporting
    • HR & Personnel
    • Assessment & Program Evaluation
    • Enrollment Management
    • Operations Leader Collaboration
    • Operations Team Management
    • Student & Staff Culture
  • Hold DOOs accountable to performance metrics (Operations Dashboard, Operations Inspections, Mid-Year Evaluations, etc.), and support them in improving performance and meeting goals.
  • Create, implement, and monitor cross-Uncommon operations initiatives in their regions (e.g. aligned toolkits for State Testing and School Launch; PD session facilitation and follow-up).
  • Steward a leadership culture for DOO teams within regions.
  • Ensure that school leaders are correctly implementing policies/procedures and intervene when needed if serious issues arise.
  • Oversee hiring, on-boarding, management, and evaluation of all operations staff, including Directors of Operations and school-based operations teams.
  • Partner with ACOOs within and across regions to ensure consistent implementation of operations priorities.
  • Work seamlessly with Assistant Superintendent(s) to facilitate the support of Principal/DOO co-leader pairs for schools that they jointly manage.
  • Partner with regional school support team on all region-specific initiatives and systems (e.g. enrollment, Child Nutrition, government reporting, other projects identified through annual strategic planning).
  • Serve as the liaison between schools in their region and Home Office teams to identify issues and implement sustainable solutions.
  • Serve as an exceptional role model as a leader and manager, investing deeply in supporting and developing team members and growing their capacity to learn, contribute, and engage in the work of the team and organization.
Qualifications

Preferred

  • Significant experience in school operations management.
  • Demonstrates a high bar for excellence in school operations.
  • Able to effectively manage team members to concrete outcomes.
  • Excellent communication and relationship-building skills and ability to work towards a common vision with various stakeholders (e.g. school leaders, regional leaders, Home Office teams, Uncommon parents).
  • Able to effectively prioritize between multiple high-leverage, high-risk issues; impeccable judgment and understanding of the implications of decisions on schools and stakeholders.
  • Able to thrive in a fast-paced, high-change organization; flexible.
  • Excellent organization, time management, and follow-up skills; ability to demonstrate an appropriate sense of urgency.

Minimum

  • 3-5 years of experience in school or non-profit operations management.
  • Experience managing a team to outcomes.
  • Strong commitment to the organizational mission.

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