Associate Director of Operations

2 months ago

Brynmawr, Blaenau Gwent, United Kingdom Bryn Mawr College Full time
Job Title: Associate Chief Operating Officer

Uncommon Schools is a non-profit network of 54 outstanding public charter schools in grades K-12 across New York, New Jersey, and Massachusetts. Our mission is to start and manage outstanding urban public charter schools that close the achievement gap and prepare students from low-income backgrounds for success in college and beyond.

Job Summary

The Associate Chief Operating Officer (ACOO) oversees school and regional operations within their region, in conjunction with the Managing Director of Operations. The ACOO is responsible for ensuring that the schools in their region operate at the highest level, with systems in place that allow teachers and Principals to focus on instruction and academic achievement.

Key Responsibilities
  • School Management
    • Effectively support and develop a team of school-based Directors of Operations; ensure outstanding school operations through their core areas of responsibility, including but not limited to:
      • Daily School Systems
      • Facilities
      • Financial Management
      • Technology
      • Food and Transportation
      • Government Reporting
      • HR & Personnel
      • Assessment & Program Evaluation
      • Enrollment Management
      • Operations Leader Collaboration
      • Operations Team Management
      • Student & Staff Culture
    • Hold DOOs accountable to performance metrics (Operations Dashboard, Operations Inspections, Mid-Year Evaluations, etc.), and support them in improving performance and meeting goals.
    • Create, implement, and monitor cross-Uncommon operations initiatives in their regions (e.g. aligned toolkits for State Testing and School Launch).
    • Ensure that school leaders are correctly implementing policies/procedures and intervene when needed if serious issues arise.
    • Oversee hiring, on-boarding, management, and evaluation of all operations staff, including Directors of Operations and school-based operations teams.
    • Partner with ACOOs within and across regions to ensure consistent implementation of operations priorities.
    • Partner with regional school support team on all region-specific initiatives and systems (e.g. enrollment, Child Nutrition, government reporting, other projects identified through annual strategic planning).
    • Serve as the liaison between schools in their region and Home Office teams to identify issues and implement sustainable solutions.
    Qualifications

Preferred

  • Significant experience in school operations management.
  • Able to effectively manage team members to concrete outcomes.
  • Excellent communication and relationship-building skills and ability to work towards a common vision with various stakeholders (e.g. school leaders, regional leaders, Home Office teams, Uncommon parents).
  • Able to effectively prioritize between multiple high-leverage, high-risk issues; flexible.
  • Excellent organization, time management, and follow-up skills.

Minimum

  • 3-5 years of experience in school or non-profit operations management.

Additional Information

Uncommon Schools offers competitive salaries commensurate with experience and a comprehensive benefits package. Aside from extensive professional development, all our staff members are equipped with a laptop computer, email, and all necessary supplies. As an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, or disability.

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