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Claims Specialist

2 months ago

Egham, Surrey, United Kingdom Enterprise Holdings Full time
Overview

We are seeking a skilled Claims Handler to join our team at Enterprise Mobility's European Head Office in Egham, Surrey. As a Claims Handler, you will play a crucial role in investigating, evaluating, and handling assigned claims based on their merits.

Responsibilities
  • Gather information to investigate and resolve liability claims, including conducting interviews and taking recorded statements, collecting medical data, police reports, repair estimates, and other related investigative documents.
  • Contact body shops and other related parties, conduct accident scene investigations, analyze information from scene investigations and vehicle inspections.
  • Assist in the evaluation of property damage and determine the extent of damages.
  • Evaluate non-complex personal injury claims, determine the extent of injuries, and evaluate and determine coverage and liability.
  • Learn to interpret claims information and develop recommendations for strategies for claim resolution based on experience and training.
  • Learn to make recommendations and obtain management approval for any changes to settlement strategy.
  • Receive and respond promptly and appropriately to requests from vendors, renters, claimants, solicitors, and internal contacts.
  • Maintain and handle confidential records, files, and correspondence, maintaining compliance with established standards.
Qualifications
  • 1+ years' claims experience.
  • Time management skills, deadline-oriented.
  • Ability to work well as part of a team.
  • High levels of attention to detail.
  • Problem-solving skills and ability to manage conflict.
  • Great communication skills both verbal and written.
  • Flexibility to adapt to change and manage a large and varied workload.
Additional Information

Please let us know about any accommodations you may need to participate in the recruitment process.

Hours: 40 per week
Salary: Competitive, dependent on experience

Location: Egham, Surrey, TW20 9FB (Plenty of free onsite parking and approx. 10 minutes walk from Egham station, option for home working 2 days per week)

Benefits:

25 days holiday

Private medical cover

Stakeholder pension

Life assurance

Discounted voluntary dental plan

Discounted car more

We are an Equal Opportunities Employer