Claims Specialist

4 weeks ago


Egham, Surrey, United Kingdom Enterprise Mobility Full time

About the Role

We are seeking a skilled Claims Specialist to join our team at Enterprise Mobility. As a Claims Specialist, you will be responsible for investigating, evaluating, and handling assigned claims based on their merits. This will include detection and investigation of potential fraudulent activity.

Key Responsibilities

  • Gather information to investigate and resolve liability claims, including conducting interviews and taking recorded statements, collecting medical data, police reports, repair estimates and other related investigative documents
  • Contact body shops and other related parties, conduct accident scene investigations, analyse information from scene investigations and vehicle inspections
  • Assist in the evaluation of property damage and determine extent of damages
  • Evaluate non-complex personal injury claims, determine extent of injuries and evaluate and determine coverage and liability
  • Learn to interpret claims information and develop recommendations for strategies for claim resolution based on experience and training
  • Learn to make recommendations and obtain management approval for any changes to settlement strategy
  • Receive and respond promptly and appropriately to requests from vendors, renters, claimants, solicitors and internal contacts
  • Maintain and handle confidential records, files, and correspondence, maintaining compliance with established standards

Requirements

  • 1+ years' claims experience
  • Time management skills, deadline orientated
  • Ability to work well as part of a team
  • High levels of attention to detail
  • Problem solving skills and ability to manage conflict
  • Great communication skills both verbal and written
  • Flexibility to adapt to change and manage a large and varied workload

About Enterprise Mobility

Enterprise Mobility is a family-owned, world-class portfolio of brands that in the UK includes household names such as Enterprise Rent-A-Car. A Times Top 100 Graduate Employer, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. With a $35 billion turnover, nearly 90,000 team members and over 2.3 million vehicles across 95 countries, we're here to advance the world, one journey at a time.

Benefits

25 days holiday
Private medical cover
Stakeholder pension
Life assurance
Discounted voluntary dental plan
Discounted car rental
and more



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