Head of People Operations and Services

24 hours ago


Manchester, United Kingdom Michael Page (UK) Full time
About Our Client

Our client is a leading not-for-profit organisation that has experienced significant growth and transformation in recent years. With a strong culture centred around performance, collaboration, and wellbeing, they are seeking a highly skilled and experienced professional to lead their People Operations function.

Job Description

The successful candidate will report directly to the Group People Director and will be responsible for leading a multi-stream HR function, including People Services, Systems and Data, Employee Relations, Talent Acquisition, Total Reward, and Payroll. The role will also involve working closely with senior stakeholders and the partnering team to define and implement strategic initiatives that drive business growth and cultural change.

The immediate focus of attention will be to lead and develop a more finely tuned shared services, systems, and data function, as well as conducting a gap analysis of the HRIS and payroll system. In the medium to long term, the role will involve driving a more strategic and partnering approach to employee relations, talent acquisition, and data analytics, as well as developing a stronger suite of policies and processes that support a commercial approach while promoting diversity, equity, and inclusion.

The ideal candidate will have a proven track record of leading a high-volume ER casework load, experience of developing and implementing People technology, and a keen understanding of payroll systems. They will also have a passion for coaching, developing, and leading a team, as well as a commitment to driving an agenda that promotes inclusion and belonging.

Key Responsibilities
  • Lead and develop a multi-stream HR function, including People Services, Systems and Data, Employee Relations, Talent Acquisition, Total Reward, and Payroll.
  • Conduct a gap analysis of the HRIS and payroll system and develop a plan to enhance or replace the existing system.
  • Develop and implement policies and processes that support a commercial approach while promoting diversity, equity, and inclusion.
  • Drive a more strategic and partnering approach to employee relations, talent acquisition, and data analytics.
  • Lead a team of HR professionals and provide coaching, development, and leadership to ensure the delivery of high-quality services.
Requirements
  • Proven experience of leading a high-volume ER casework load.
  • Experience of developing and implementing People technology, including HRIS and payroll systems.
  • Strong understanding of payroll systems and processes.
  • Passion for coaching, developing, and leading a team.
  • Commitment to driving an agenda that promotes inclusion and belonging.
About the Company

Our client is a leading not-for-profit organisation that has experienced significant growth and transformation in recent years. They are committed to promoting diversity, equity, and inclusion and are seeking a highly skilled and experienced professional to lead their People Operations function.


  • Head of Operations

    2 weeks ago


    Manchester, United Kingdom NFP PEOPLE Full time

    Head of Operations We’re looking for a Head of Operations to support the ongoing growth and development of an exciting charitable organisation. Position: Head of Operations Location: Remote, with occasional UK travel to meetings and events (travelling expenses and subsistence paid) Hours: Part-time: 0.6FTE – 08.FTE Contract: 2-year fixed-term contract...

  • Head of Operations

    1 day ago


    greater manchester, United Kingdom NFP PEOPLE Full time

    Job DescriptionHead of OperationsWe’re looking for a Head of Operations to support the ongoing growth and development of an exciting charitable organisation.Position: Head of OperationsLocation: Remote, with occasional UK travel to meetings and events (travelling expenses and subsistence paid)Hours: Part-time: 0.6FTE – 08.FTEContract: 2-year fixed-term...


  • Greater Manchester, United Kingdom NFP PEOPLE Full time

    Job Title: Head of OperationsWe are seeking a highly skilled and experienced Head of Operations to join our team at NFP People. The successful candidate will be responsible for leading the operational functions of our organisation, including workplace governance, people management, digital support, data and risk management.About the Role:Lead the operational...


  • Greater Manchester, United Kingdom NFP PEOPLE Full time

    Job Title: Head of OperationsWe are seeking a highly skilled and experienced Head of Operations to join our team at NFP People. The successful candidate will be responsible for leading the operational functions of our organisation, including workplace governance, people management, digital support, data and risk management.About the Role:Lead the operational...


  • Manchester, United Kingdom Meetings & Events Operations Full time

    **Join the UK’s most dynamic collection of hotels and restaurants** At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our...

  • Head of Operations

    4 months ago


    Manchester, United Kingdom Care and Community ltd Full time

    Care & Community Ltd are currently recruiting a Head of Operations to cover our services supporting 16-18-year-old care leavers in embracing their independence and developing key life skills after leaving the care system in a supportive, nurturing environment. The Head of Operations will take a proactive leadership role to strengthen and enhance models of...


  • Manchester, United Kingdom Adele Carr Recruitment Full time

    About the Role:We are seeking an experienced Head of HR to join our client's team at Adele Carr Recruitment. This is a fantastic opportunity to influence the people strategy of a dynamic and growing organisation, ensuring HR practices align with core values and drive business success.About You:Proven experience in a senior HR role, ideally with business...


  • Manchester, United Kingdom AQA and AQA Affiliates Full time

    **At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over seven million GCSEs and A-levels each year and it's our people who make this happen.** **Head Of Enterprise IT Services** **12 Month FTC** **Manchester: £80,000 - £86,000** **Milton...

  • Head of Estates

    3 months ago


    Manchester, United Kingdom Consensus Head Office Full time

    **At Consensus we love what we do - supporting people with learning disabilities, autism and complex needs. If you are as passionate as we are about helping people to lead and enjoy their lives and you want to make a difference every day, then this may be the job for you. We are an award winning team and we are looking for people with a big heart and who...

  • Head of People

    3 months ago


    Manchester, United Kingdom CloudM Full time

    CloudM is an award-winning SaaS company whose humble beginnings in Manchester have grown into a global business in just a few short years. We have a brilliant team of more than 90 people in locations such as Manchester, Europe and USA. We are still growing, and that means we need more brilliant people who share our ambition to join our team. Join the Cloud...


  • Manchester, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

    There is an exciting opportunity for a compassionate, dynamic senior leader to take up the role of Head of Operations for Addictions and Homeless Services. You will be responsible for the delivery of a safe and high-quality addictions and homelessness services that is both centralised inpatient care and partnership community services over a number of GM...


  • Manchester, United Kingdom THE BANK OF NEW YORK MELLON CORPORATION Full time

    {"title": "People Services Administrator", "description": "Job SummaryBNY Mellon is seeking a highly organized and detail-oriented People Services Administrator to join our team in Manchester. This role will provide administrative support to our People team, ensuring the smooth operation of our employee services.Key ResponsibilitiesProvide first-line support...


  • Manchester, United Kingdom THE BANK OF NEW YORK MELLON CORPORATION Full time

    {"title": "People Services Administrator", "description": "Job SummaryBNY Mellon is seeking a highly organized and detail-oriented People Services Administrator to join our team in Manchester. This role will provide administrative support to our People team, ensuring the smooth operation of our employee services.Key ResponsibilitiesProvide first-line support...

  • Head of Operations

    4 months ago


    Manchester, United Kingdom Rowan Recruitment Limited Full time

    Our client, an innovative and dynamic, manufacturing business is looking for a Head of Operations, who will report to the Managing Director and take responsibility for leading manufacturing and logistics. The business is people centric and committed to the highest standards of quality, service and support to its customers and is growing, with a turnover...


  • Manchester, United Kingdom The University of Manchester Full time

    The Head of Centre Operations will drive both operational leadership and delivery of the research strategy and portfolio of the MCRC. They will be responsible for the strategic management, research development, stakeholder management, business engagement and commercialisation activities in order to maximise the research opportunities and impact for the MCRC...


  • Manchester, United Kingdom Mission Mars (Head Office) Full time

    Rudy's People Business Partner Rudy’s started life in Manchester. Our vision was simple, great pizza for everyone. Fresh dough made on site daily, the finest Italian ingredients and just 60 seconds in the oven to perfect the best Neapolitan pizza in the world. Since we first started stretching dough in 2015, we have grown to 18 pizzerias across 7 cities,...


  • Manchester, United Kingdom Starling Bank Full time

    Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify...


  • Manchester, United Kingdom Tonic Talent Full time

    **Head of Retail Operations - £50,000 - Premium Venue** Why should you join our client's venue as Head of Retail Operations? - Salary of £50,000 per annum plus company bonus - You will work with a talented and creative team who have exceptional standards - The team and business owners are genuinely passionate about delivering best in class service...

  • Head of Operations

    3 months ago


    Manchester, United Kingdom HSB Full time

    Head of OperationsAre you looking for an exciting new challenge? We are currently recruting for a Head of Operations for our Engineering Business. As part of your role you will work collaboratively as part of the Senior Leadership Team, the Head of Operations ensures the efficient, effective and integrated delivery of our Engineering services throughout the...


  • Manchester, United Kingdom THE BANK OF NEW YORK MELLON CORPORATION Full time

    Job Summary:The People Services Administrator will provide administrative support to the People team, ensuring the smooth operation of HR processes and procedures. This role is responsible for providing first-line support to employees, managing employee correspondence, and maintaining accurate records.Key Responsibilities:Provide first-line support to...