Customer Service Lead
2 weeks ago
We are seeking an experienced Operations Manager to join our team at Premier Inn Cheltenham Town Centre. This is a great opportunity for someone who is passionate about delivering excellent customer service and has a keen eye for detail.
About the RoleThe successful candidate will be responsible for overseeing the day-to-day operations of the hotel, ensuring that all aspects of the business run smoothly and efficiently. This includes supervising staff, managing budgets, and maintaining high standards of cleanliness and customer service.
This is a full-time position based in The Brewery Quarter, Cheltenham GL50 4FA. You can expect a competitive salary of £59 per hour, plus benefits such as training and support, pension and saving schemes, and discounts on meals and travel.
Key Responsibilities- To oversee and manage a team of staff to ensure excellent customer service and high standards of cleanliness.
- To maintain accurate records and reports, including financial and operational data.
- To identify and implement opportunities for improvement and cost savings.
We offer a range of benefits to our employees, including:
- Training and support: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
Premier Inn is part of the UK's leading hospitality business, Whitbread. We pride ourselves on providing exceptional customer service and a warm welcome to all our guests. As an Operations Manager, you will have the opportunity to work with a talented team and make a real difference to our customers' experiences.
We welcome applications from under-represented groups, such as women, ethnic minorities, people with disabilities, and members of the LGBTQIA+ community. We are committed to creating a diverse and inclusive workplace where everyone feels valued and supported.
-
Customer Service Lead
2 days ago
Cheltenham, Gloucestershire, United Kingdom Experis - ManpowerGroup Full timeJob DescriptionWe are seeking an experienced Customer Service Lead to join our team in Cheltenham. As a key member of our program management team, you will be responsible for leading cross-functional teams to deliver business objectives and ensuring customer satisfaction.The ideal candidate will have a strong background in program management, excellent...
-
Customer Service Team Lead
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom Siamo Group Ltd Full timeJob SummarySiamo Group Ltd is seeking a highly skilled Customer Service Manager to lead our team in Swindon. As a key member of our management team, you will be responsible for developing and implementing customer service strategies that drive business growth and excellence.About the RoleThe successful candidate will have previous experience as a Customer...
-
Customer Service Representative
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom Iceland Foods Ltd. Full timeIceland Foods Ltd. is seeking an enthusiastic and dedicated individual to join our retail team as a Customer Service Representative. In this role, you will play a vital part in ensuring our customers receive exceptional service and have a memorable shopping experience.About the CompanyWe are a leading frozen food retailer, committed to providing high-quality...
-
Customer Service Associate
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom Marks and Spencer Full timeJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our Marks and Spencer team as a Customer Assistant for the Christmas period on a night shift basis.About the Role:Serve customers efficiently on the shop floor and at service points, ensuring exceptional customer service at all times.Maintain a clean and tidy store with...
-
Installation Service Lead
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom Wickes Full timeAbout the RoleThis Regional Field Management Professional position offers a unique opportunity to grow your career in field management with Wickes, a leading multichannel retailer. We offer a supportive environment where you can develop your skills and experience.As a key member of our team, you will be responsible for delivering market-leading service to...
-
Customer Service Coordinator
5 days ago
Cheltenham, Gloucestershire, United Kingdom i2i Recruitment Full timeJob Title: Customer Service CoordinatorCompany Overview: i2i Recruitment is a leading global organisation with headquarters based in Cheltenham, proudly listed as a constituent of the FTSE 100.Salary: £11.50 per hourAbout Us: We are seeking a skilled Customer Service Administrator to join our team on a 6-month contract. Our client is a well-established...
-
Customer Service Representative
1 hour ago
Cheltenham, Gloucestershire, United Kingdom Webbs Garden Centres Ltd. Full timeJob Title: Garden Centre Team MemberWe are seeking a highly motivated and experienced sales advisor to join our Retail team at Webbs Garden Centre in Cheltenham. As a key member of our team, you will be responsible for providing exceptional customer service and supporting the sales process.About the Role:This is an exciting opportunity to work in a...
-
Customer Service Representative
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom Vistry Group Full timeCustomer Service TechnicianWe are seeking an experienced Customer Service Technician to join our team at Vistry Cotswolds.About the RoleThis is a key position within our company, and we are looking for someone with excellent communication skills and a good understanding of construction.The successful candidate will be responsible for rectifying defects...
-
Customer Service Representative
4 days ago
Cheltenham, Gloucestershire, United Kingdom Screwfix Full timeAbout ScrewfixScrewfix is a leading retailer of trade tools and equipment, dedicated to providing our customers with the highest level of service and expertise. We are seeking a highly skilled and motivated individual to join our team as a Retail Store Assistant.Job DescriptionThe successful candidate will be responsible for providing exceptional customer...
-
Customer Service Supervisor
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom Anderson Recruitment Full timeJob DetailsWe are seeking a skilled Service Coordinator to join our team at Anderson Recruitment. As a Service Coordinator, you will be responsible for managing the maintenance and repair of fire and security equipment and systems in the UK.Your key responsibilities will include:Communicating with customers to schedule engineer servicing visits and resolving...
-
Customer Service Manager
5 days ago
Cheltenham, Gloucestershire, United Kingdom Fatface Full timeBecome a Leader at FatFaceFatFace is a dynamic and passionate team seeking a Customer Service Manager to lead its store in Stow on the Wold.The ideal candidate will have relevant management experience and outstanding organisation and communication skills.In this role, you will assist the Store Manager in coaching, developing, and supporting your team to...
-
Customer Service Representative
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom Sue Ryder Full time**Job Description:** Our Charity Shop PAT Testing Volunteer will be responsible for assisting our shop team in providing excellent customer service, sorting and pricing stock, and performing PAT testing.**About the Role:** This is an exciting opportunity to join our Sue Ryder team and contribute to our mission of providing palliative and bereavement care. As...
-
Customer Service Specialist
5 days ago
Cheltenham, Gloucestershire, United Kingdom Screwfix Full timeOverview of the RoleWe are seeking a highly skilled Retail Assistant to join our team at the Cheltenham Screwfix Branch. As a key member of our store staff, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and supporting the sales process.Key Responsibilities:Welcome and assist customers...
-
Customer Service Representative
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom Claranet Full timeRole Overview:">We are seeking a Customer Service Representative to join our IT Services team. The successful candidate will be responsible for providing exceptional service to our customers, resolving technical issues, and maintaining accurate records of activity.">Key Responsibilities:">">Respond to customer inquiries and resolve technical issues promptly...
-
Retail Customer Service Representative
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom Dreams LTD Full timeWe are looking for an experienced Retail Customer Service Representative to join our Cheltenham store. In this role, you will work closely with customers to understand their needs and provide expert advice on high-value purchases.About the Role:Deliver exceptional customer service, including greeting customers and getting to know their preferences.Develop...
-
Cheltenham Customer Services Officer
5 days ago
Cheltenham, Gloucestershire, United Kingdom i2i Recruitment Full timeJob Title: Cheltenham Customer Services OfficerCompany Overview: i2i Recruitment is a leading recruitment agency with a strong presence in the UK market. We are seeking a highly skilled Customer Service Administrator to join our team in Cheltenham.About the Role: As a Customer Service Officer, you will be responsible for providing exceptional customer...
-
Customer Service Manager
4 days ago
Cheltenham, Gloucestershire, United Kingdom Midcounties Co-operative Full timeRetail Team Leader Role at Midcounties Co-operativeWe are seeking a highly motivated Retail Team Leader to join our team. The successful candidate will have excellent leadership skills, a strong focus on customer service, and the ability to work effectively in a fast-paced environment.Key responsibilities include:Leading the team to achieve sales...
-
Customer Service Specialist
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom Hollywood Bowl Full timeJoin Our Team: Customer Service SpecialistEstimated Salary: £22,500 - £28,000 per annumWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at Hollywood Bowl Group. As a key member of our centre staff, you will be responsible for providing outstanding customer service, resolving issues promptly, and promoting...
-
Customer Service Representative
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom Endsleigh Insurance Full timeAbout the RoleAs a Customer Service Advisor at Endsleigh Insurance, you will be responsible for delivering exceptional service to our customers, operating as the first point of contact for any enquiries and supporting them to find suitable solutions to meet their needs and requirements.Key ResponsibilitiesAssist with all inbound customer requests and...
-
Glos Customer Service Specialist
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom Glos Full timeAbout the RoleWe are seeking an exceptional Commercial Administrator to join our team at Glos in Cheltenham. As a key member of our showroom team, you will be responsible for providing excellent customer service and administrative support.Key ResponsibilitiesTo be the first point of contact for walk-in customers, delivering a high level of service and...