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Retail Customer Service Representative

1 month ago

Cheltenham, Gloucestershire, United Kingdom Dreams LTD Full time

We are looking for an experienced Retail Customer Service Representative to join our Cheltenham store. In this role, you will work closely with customers to understand their needs and provide expert advice on high-value purchases.

About the Role:
  • Deliver exceptional customer service, including greeting customers and getting to know their preferences.
  • Develop expertise in using market-leading sleep technology to help customers choose the right mattress.
  • Assist in maintaining the store's appearance, including cleaning and updating displays.

The successful candidate will receive a competitive salary of £18,000 - £25,000 per year, plus discounts on products and services. Our wellbeing programme includes a 24-hour helpline and access to counselling. Enhanced maternity and paternity pay is also available.