Senior Claims Resolution Specialist

1 week ago


Warrington, Warrington, United Kingdom Solus Accident Repair Centres Full time

Company Overview


Solus Accident Repair Centres is a reputable organisation dedicated to providing exceptional customer service and efficient claims resolution.



Job Summary


We are seeking a highly skilled Senior Claims Resolution Specialist to join our team in a hybrid working opportunity.



Key Responsibilities:



  • Manage a portfolio of customer claims, utilising expertise in customer service, claims knowledge, and decision-making skills.
  • Provide exemplary service and problem-solving solutions to enhance the customer experience.
  • Collaborate with colleagues to resolve complex customer issues efficiently.
  • Develop and implement effective solutions to improve customer satisfaction and drive business growth.


Required Skills and Qualifications:


The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment.



Benefits:


As a valued member of our team, you will enjoy a competitive salary range of £40,000 - £60,000 per annum, depending on experience.


This role offers a unique opportunity for career advancement and professional development in a dynamic and supportive work environment.


Don't miss out on this exciting chance to make a real difference in people's lives




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