Claims Handling Experts

16 hours ago


Warrington, Warrington, United Kingdom Solus Accident Repair Centres Careers Full time
About the Role

In this exciting opportunity, you will be responsible for managing a portfolio of total loss claims, providing exceptional customer service and problem-solving solutions. You will work closely with customers to identify tailored solutions, aligning with Aviva's values and principles, and collaborate with external suppliers and internal stakeholders to foster relationships in a customer-centric environment.

">Key Responsibilities
  1. Manage a portfolio of total loss claims through to settlement, ensuring timely resolution and high levels of customer satisfaction.
  2. Develop and maintain strong relationships with customers, identifying opportunities to enhance their experience and provide tailored solutions.
  3. Collaborate with external suppliers and internal stakeholders to ensure seamless communication and coordination throughout the claims process.
  4. Promote customer satisfaction through attentive and compassionate service, ensuring that customers receive a positive experience throughout the claims process.
What We Offer
  • A competitive salary of £28,000 - £32,000 per annum, reflecting the importance of this role in delivering exceptional customer service and outcomes.
  • Ongoing training and development opportunities to enhance your skills and expertise, supporting your career growth and success.

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