Claims Resolution Specialist

5 days ago


Warrington, Warrington, United Kingdom Fqps Full time
Job Summary: As a Defendant Insurance Claims Handler at Fqps, you will be responsible for progressing motor insurance claims to an effective conclusion. You will deliver high levels of service, with excellent attention to detail and a busy caseload.

Key Responsibilities:
  • Action cases in line with company/client service standards and protocols.
  • Use Proclaim case management system to handle caseload, ensuring compliance with client's requirements.
  • Manage liability disputes, repair and credit hire claims, MOJ and non-MOJ personal injury claims, OIC portal claims, indemnity disputes, and allegations of fundamental dishonesty.
  • Analyse risk and develop sound judgement to justify decisions.
  • Prioritise work to ensure client service level agreements and deadlines are met.

Salary: £28,000 - £35,000 per annum, dependent on experience.

Requirements:
  • Defendant / Claimant RTA experience - 1 year+
  • Repair and credit hire claims
  • Third party intervention experience desirable
  • Motor personal injury cases including MOJ/OIC Portal cases preferable but not essential
  • Litigation experience preferable but not essential

Benefits:
  • Cycle to work scheme
  • Free parking
  • Life insurance


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