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Executive Culinary Operations Manager
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Metropolitan Gaming Group is a dynamic multi-channel gaming and leisure brand that caters to the vibrant lifestyle of urban dwellers. Our mission is to provide exceptional experiences and services to our guests across various platforms and venues, ensuring their time with us is memorable and enjoyable.
Salary and BenefitsWe offer a highly competitive salary of £45,000 per annum, complemented by a service charge and a salary enhancement from midnight. Additionally, you will enjoy 50% off food and beverages in all our UK venues, an extensive rewards platform offering discounts on travel, retail, hospitality, health, and more, as well as company sick pay, pension, life assurance, refer-a-friend incentives, virtual GP services, season ticket loans, and access to a confidential wellbeing platform providing 24/7 advice and counselling.
Job DescriptionAs Senior Sous Chef, you will play a pivotal role in the success of our culinary operations. Your primary responsibility will be to oversee the management and organization of our kitchen team, ensuring the delivery of high-quality, consistently presented dishes to our discerning guests. This requires previous experience working in a similar capacity and a proven track record of leadership, motivation, and training of team members.
- To supervise kitchen operations, guaranteeing outgoing food meets specifications and maintains the highest standards.
- To ensure compliance with Food & Hygiene and Health & Safety legislation, preparing and producing food to the highest standard and specifications given by senior kitchen staff.
- To lead by example in customer service, displaying the four key behaviors of our Customer Service model, and positively supporting company-wide initiatives.
You will also be responsible for:
- Ensuring all areas of the kitchen are maintained to a high standard and any maintenance requirements are promptly addressed.
- Liaising closely with Casino Managers and FoH teams to optimize guest experience.
- Leading regular employee performance reviews, providing direct feedback, coaching, and support where necessary.
To succeed in this role, you will need:
- A strong work ethic, passion for exceeding expectations, and a positive attitude.
- Excellent communication skills with peers and superiors, as well as other departments.
- High level of flexibility with working hours, organized, methodical, and able to implement new policies and procedures.
We foster a culture that encourages everyone to be the best they can be, recognizing individual strengths and promoting growth opportunities within our high-performance team. If you share our passion for delivering exceptional experiences and services, we invite you to explore this exciting opportunity.
