Community Engagement Specialist
17 hours ago
About Us:
Talbots is a leader in the retail industry, dedicated to providing exceptional customer experiences. We are committed to building relationships with our customers and the community we serve.
The Role:
We are seeking a highly motivated and results-driven Community Outreach Specialist to join our team. As a key member of our sales floor, you will be responsible for creating and fostering a culture of hospitality through exceptional customer experiences and building enduring relationships both internally and externally.
Your Responsibilities:
- Drive sales and growth through proactive customer engagement.
- Build strong relationships with customers through intentional engagement and curious interaction.
- Develop and maintain a deep understanding of customer needs and preferences to provide tailored solutions and recommendations.
- Partner with colleagues to achieve sales and service metrics in key measurable areas, including clientelling/outreach, appointment setting, and Talbots Classic Awards.
Your Requirements:
- Possess excellent written and verbal communication skills and a high level of integrity.
- Demonstrate strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely, and meaningful for her.
- Able to work cooperatively in a diverse work environment and demonstrate a strong ambition and passion for achieving goals, both as an individual and as a member of the store team.
- Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Our Benefits:
- Growth opportunities within the company.
- Incentive Opportunities.
- Generous Merchandise Discounts (50% off Talbots and select Haven Well Within brand items).
- Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts, and more.
Compensation: $48,000 - $60,000 per year, depending on experience.
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