Luxury Hotel Reception Team Member

10 hours ago


Saint Andrews, Fife, United Kingdom Valor Hospitality Partners, LLC Full time

We are seeking a dedicated and customer-focused individual to join our luxury hotel team as a Front Desk Coordinator. As a key point of contact, you will provide exceptional customer service, respond to guest inquiries, and ensure seamless check-in and check-out experiences.

The ideal candidate will possess excellent communication and interpersonal skills, be proactive, and have a flexible approach to working hours, including evenings, weekends, and public holidays.

We offer:

  • A competitive salary: £21,000 - £25,000 per annum

In addition to our competitive rates of pay, we also offer:

  • Exclusive discounts for team members, friends, and family
  • Discounted stays at our UK hotels, starting from £35 B&B
  • 50% discount when dining in our restaurants and bars
  • Free meals while on duty, ensuring you stay energized
  • Access to high-street discounts on various shops, experiences, and more
  • Up to 40% savings on bikes through our Cycle To Work Scheme
  • Generous refer-a-friend bonuses, starting at £275

We prioritize your health and wellbeing, both in and outside of work, by providing:

  • A calendar of wellness activities – healthy lunches, wellbeing walks, pay day treats, and our annual #HealthyHabits campaign
  • Access to our Employee Assistance Programme, offering free confidential advice, 24/7, for you and your family, supporting physical, mental, and financial wellbeing
  • Healthcare Cash Plan options, starting from £5 per month

We are committed to supporting your hospitality career growth through:

  • Fully funded apprenticeship programmes
  • Internal development programmes, designed to support your growth within your role
  • Monthly and annual team member service awards, celebrating your achievements


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