Residential Housing Support Lead

1 week ago


London, Greater London, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full time

Are you a results-driven professional looking for a new challenge? Do you have excellent communication skills and a passion for delivering high-quality service? If so, we would love to hear from you As a Residential Housing Support Lead at Burton Bolton & Rose Recruitment Services Ltd, you will play a critical role in supporting our maintenance team, ensuring that our residential housing services run smoothly and efficiently.

Your Key Responsibilities:
  • Support the maintenance team in coordinating maintenance requirements for residential housing tenants, providing exceptional customer service.
  • Prepare job sheets, allocate work to the maintenance team, and schedule tasks to meet deadlines, prioritizing urgent tasks.
  • Log call details on our computer system and update the database regularly, maintaining accurate records.
  • Track maintenance and repair job progress, monitoring quality and timeliness, and identifying areas for improvement.
  • Verify tenant satisfaction with the service provided after completion, making recommendations for improvement.

The estimated salary for this position is £35,000 - £45,000 per annum, depending on experience and qualifications.



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