Senior Technical Support Specialist
1 month ago
We are seeking a skilled Technical Support Engineer to deliver exceptional service to our customers. As a key member of our team, you will provide technical assistance via email, phone, and remote PC login sessions.
Job Responsibilities:- Provide remote technical support to customers via various communication channels.
- Conduct on-site support for complex issues, ensuring prompt resolution and customer satisfaction.
- Commission systems installed by customers, verifying proper setup and functionality.
- Collaborate with the sales team to review technical specifications, prepare AutoCAD drawings, and ensure seamless installation planning.
- Offer expert guidance on product performance, troubleshooting, and system configurations to customers.
- Minimum 2 years of experience in a technical support or field engineer role.
- In-depth understanding of electronics, IT systems, and security equipment (intercom, access control, CCTV).
- Excellent problem-solving skills, with the ability to work effectively under pressure.
- Strong verbal and written communication skills, with the capacity to explain complex issues clearly.
- Customer-focused mindset, with a passion for delivering high-quality service.
- Competitive salary: £30,000 - £38,000 per annum.
- Yearly bonus: up to £3,500.
- Ongoing professional development opportunities.
- Comprehensive training and a supportive work environment.
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Technical Electrical Support Professional
1 month ago
Basildon, Essex, United Kingdom Rise Technical Recruitment Full timeA unique opportunity has arisen for a Technical Electrical Support Professional to join a specialist manufacturer in Basildon. As a key member of the close-knit team, you will be responsible for fitting, wiring, and maintaining a range of electronic and electrical equipment.This Monday to Friday position offers a long-term stable role within a progressive...
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Technical Support Specialist
6 days ago
Basildon, Essex, United Kingdom Winner Recruitment Full timeJob Title: Technical Support SpecialistA skilled Technical Support Specialist is required to provide technical assistance and support to clients in the Southeast of England. The successful candidate will be responsible for troubleshooting, maintaining, and repairing equipment, as well as providing training and guidance to end-users.Key...
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Technical Support Specialist
3 weeks ago
Basildon, Essex, United Kingdom Reed Engineering Full timeAs a Technical Support Specialist at Reed Engineering, you will play a critical role in ensuring the smooth operation of our test equipment and meeting customer expectations.Key Responsibilities:Operate and troubleshoot test equipment to ensure it meets specified standards.Analyze circuit diagrams to identify faults and implement solutions.Maintain a safe...
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Senior IT Support Specialist
2 weeks ago
Basildon, Essex, United Kingdom Focus Resourcing Full timeAt Focus Resourcing, we are seeking a skilled Senior IT Support Specialist to join our team. This role offers an estimated salary of £35,000 - £45,000 per annum.Job Description:This is an exciting opportunity for a 3rd Line IT Engineer to provide technical support to clients by phone, email, and on-site visits. The successful candidate will troubleshoot,...
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Senior Administrative Support Specialist
2 weeks ago
Basildon, Essex, United Kingdom This is an IT support group Full timeJob Title: Senior Administrative Support SpecialistThis is an IT support group based in Basildon, providing high-level administrative support to the Head of Service for mental health support teams in Essex.Salary: £24,131 - £99,533 per annumThe role involves a mix of traditional personal assistant responsibilities alongside high-level project and office...
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Support Worker Lead Specialist
2 weeks ago
Basildon, Essex, United Kingdom Creative Support Full timeJob Overview:Creative Support is a leading provider of supported living services for adults with autism, and we are currently seeking a Senior Support Worker Lead Specialist to join our team in Little Thurrock, Essex.This exciting opportunity offers the chance to work with a passionate and friendly staff group, delivering high-quality care and support to...
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Senior Technical Support Role
2 days ago
Basildon, United Kingdom Focus Resourcing Full time**We are currently recruiting for a Senior Technical Support Role at Focus Resourcing.**This is an exciting opportunity for an experienced IT professional to join our team and take on new challenges. The estimated annual salary for this position is £45,000.The successful candidate will have a strong background in technical support, troubleshooting, and...
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Senior Technical Documentation Specialist
4 weeks ago
Basildon, Essex, United Kingdom Johnson Controls Full timeAbout the RoleWe are seeking a highly skilled Senior Technical Documentation Specialist to support our growing Navy Systems team across the UK, France, Germany, and India.Job OverviewThis role requires strong technical knowledge in industrial refrigeration, chilled water plants, and compressor technology to develop and maintain accurate technical...
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Senior Support Professional
2 weeks ago
Basildon, Essex, United Kingdom Creative Support Full timeJob Title: Senior Support ProfessionalAbout Us:Creative Support is a dynamic organization dedicated to empowering individuals with autism to lead fulfilling lives in our supported living services.We are seeking an experienced Senior Support Professional to join our team, leading a passionate and friendly staff group. The successful candidate will be...
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Technical Support Engineer
6 days ago
Basildon, United Kingdom Red Recruit Ltd Full timeOur client, a commercial heating specialist, is currently seeking a Technical Support Engineer for their team in Essex, to provide technical and spare parts support to internal and external customers of the business. As the Technical Support Engineer, you will be providing technical advice and support to customers, as well as supporting the sales department...
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Technical Support Specialist
2 weeks ago
Basildon, Essex, United Kingdom Aspectz Ltd Full timeJob DetailsWe are currently seeking a skilled Helpdesk Professional to join our IT support team at Aspectz Ltd. In this role, you will be responsible for providing technical support to our clients and contributing to the maintenance of our IT documentation database.You will work closely with our existing team to deliver exceptional customer service and...
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Senior Health and Safety Specialist
2 weeks ago
Basildon, Essex, United Kingdom Rise Technical Recruitment Full timeRise Technical Recruitment is working with a leading consultancy to find an experienced Health and Safety Specialist to join their team. The ideal candidate will have strong knowledge of health and safety regulations, particularly in the construction sector.The role will involve providing health and safety services to clients across the North Thames region,...
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Senior Technical Lead
1 day ago
Basildon, Essex, United Kingdom Innovate Full timeAbout InnovateInnovate is a leading innovator in the field of electronics and imaging systems. We are seeking a talented individual to join our team as Senior Technical Lead.Estimated Salary: $180,000 - $220,000 per yearJob Description:We are looking for a highly skilled technical professional who can provide strategic direction and leadership across all...
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1st Line Technical Support Role
3 weeks ago
Basildon, Essex, United Kingdom Aspectz Ltd Full timeTechnical Support PositionA rapidly growing IT support company, Aspectz Ltd, is seeking an experienced Technical Support Specialist to join their team. The successful candidate will be responsible for providing 1st line technical support to clients via phone/email, contributing to the maintenance of the company's IT documentation database, and escalating...
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Emea Service Technical Specialist
3 days ago
Basildon, United Kingdom Case New Holland Industrial Full timeCOMPANY PROFILE: WHO WE ARE LOOKING FOR: The Service Technical Specialist provides detailed technical support for designated products within the CNH AG ranges. Responding to and managing the initial escalation of technical queries from the Dealers and Importers. Providing timely responses and solutions. Represents the voice of the customer and is the...
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Technical Support and Repair Expert
2 weeks ago
Basildon, Essex, United Kingdom beBee Professionals Full time £35,000 - £45,000About beBee ProfessionalsWe are a leading provider of technical services, seeking a highly skilled Mechanical Systems Maintenance Technician to join our team in Basildon. In this role, you will work closely with our clients to ensure their technical equipment is functioning optimally.Job Summary:Install and maintain technical equipment at customer locations,...
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Automotive Technical Specialist
7 months ago
Basildon, United Kingdom Percepta International Full timeAutomotive Technical Specialist - Dunton, Essex GB-Essex-Basildon **Description**:** AUTOMOTIVE TECHNICAL SPECIALIST** **Start Date: ASAP** **Location: Dunton** **Salary: Up to £32,000 -**plus annual bonus & fantastic company benefits** **Hybrid Working - 2 days office and 3 days remote.** **Full Time Permanent (37. 5 hours pw - Monday to...
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Senior Pharmacy Assistant Technical Services
4 days ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeWe are currently looking for enthusiastic, pro-active and motivated Senior Technical Services Pharmacy Assistant to support our current team of Assistants and Technicians in our Section 10 / MHRA licenced Aseptic unit / pre-pack unit. Based at Basildon / Orsett Hospital with cross site working at any of the 3 Trust Technical Services Units when...
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Technical Operations Manager
2 weeks ago
Basildon, United Kingdom Rise Technical Recruitment Limited Full timeJob DescriptionIn this exciting role, you will have the opportunity to lead a team of skilled engineers and take on new challenges in an autonomous position. As Senior Field Service Lead, you will be responsible for the overall management of engineers to site, sustaining client relationships, and the technical development of your staff.The ideal candidate...
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Senior Healthcare Technical Officer
6 days ago
Basildon, United Kingdom NHS Blood and Transplant (NHSBT) Full timeAs a Senior Healthcare Technical Officer you will act as the first point of contact for hospitals requesting emergency deliveries, ensuring that their orders are entered and issued with the utmost efficiency. As well as performing a number of technical and scientific tasks - such as monitoring the temperature of storage units and undertaking maintenance...