Technical Support Specialist

5 days ago


Basildon, Essex, United Kingdom Aspectz Ltd Full time

Job Details

We are currently seeking a skilled Helpdesk Professional to join our IT support team at Aspectz Ltd. In this role, you will be responsible for providing technical support to our clients and contributing to the maintenance of our IT documentation database.

You will work closely with our existing team to deliver exceptional customer service and technical expertise. Our ideal candidate will have strong communication skills, a keen problem-solving attitude, and experience working with various IT systems.

Responsibilities
  • Offer expert technical advice and support to clients via phone or email.
  • Update and maintain accurate IT documentation.
  • Assist in troubleshooting and resolving complex technical issues.

Salary Estimate: $52,000 - $68,000 per annum

Work Schedule: A shift pattern on the helpdesk: 8:00-4:30 / 9:00-5:30 / 9:30-6:00.



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