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Commercial Account Manager

1 month ago

Milton Keynes, Milton Keynes, United Kingdom Securitas Security Services Full time

Job Title: Commercial Account Manager

Job Summary:

We are seeking a highly skilled Commercial Account Manager to join our team at Securitas Security Services. As a Commercial Account Manager, you will be responsible for driving profitable growth by developing new business and enhancing the existing portfolio.

Key Responsibilities:

  • Client Relationship Management: Build and maintain strong client relationships by understanding their business objectives and risk profile to support them with delivering tailored security solutions.
  • Business Growth: Identifying new business opportunities aligned with your geographic area.
  • Profit & Loss Responsibility: Jointly manage branch P&L and ensure margin expectations are met or exceeded.
  • Market Analysis: Stay informed about local market trends, competitors, and customer needs to deliver actionable insights and support transformation/pipeline opportunities.
  • Client Success: Participate in client KPI/SLA meetings to ensure service alignment, performance, and satisfaction.
  • Innovation & Strategy: Work with the operations and commercial teams to deliver innovative security solutions and drive business growth.

Requirements:

  • Proven experience in managing client relationships and delivering excellent customer service
  • P&L ownership, forecasting, and budgeting experience
  • Proven commercial acumen with a strong track record of delivering solutions
  • Strong understanding of risk profiles and mitigation options
  • Demonstrable experience of consultative sales
  • Experience in project costings and managing margins
  • Excellent communication skills, with the ability to engage and influence key stakeholders
  • Strategic leadership skills and an innovative approach to problem-solving

Benefits:

  • Company pension and advice and planning
  • Life assurance scheme
  • Discounted gym memberships
  • Wellness advice and support, including financial, emotional and physical
  • Dental and Physical Health Plans

About Us:

Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity.