Head of Learning and Talent Management
1 month ago
This role is responsible for developing and implementing the Learning and Talent Management (LT&M) strategy across the organization. The successful candidate will design and deliver effective learning tools, programs, and solutions to enable the achievement of business goals and objectives.
The Head of LT&M will work closely with business leaders and stakeholders to create, implement, and deliver a comprehensive range of tools and programs that focus on key areas such as talent development, business unit development, client solutions delivery, career development, and people management/leadership capability.
The ideal candidate will be an innovative thinker who understands the demands of creating and maintaining a talent-led business. They will bring industry-leading thinking to assess, evaluate, build, or source learning solutions and practices that meet the organization's needs in all areas of LT&M.
The Head of LT&M will be responsible for managing a team of LT&M professionals and will be expected to lead and manage change, drive innovation, and ensure that the business is always compliant with internal policy requirements and external legal requirements.
The successful candidate will have a minimum of 7-10 years of progressive LT&M experience within an MNC and will have demonstrated creation of innovative and scalable programs, tools, and resources to support the delivery of the People agenda.
The ideal candidate will be able to operate in a fast-paced and high-volume business with strong resilience and an ability to lead and manage change. They will have superior written and verbal communication skills, strong oral presentation skills, and advanced skills in Microsoft Office suite.
The Head of LT&M will be a subject matter expert and will be a visible and vocal leader, not afraid to be innovative or disruptive to achieve the best outcomes. At all times, this role will act with the highest amounts of integrity and professional standards.
Key Responsibilities:
- Act as a change expert, making sure that learning and development interventions are at the core of change programs and supporting leaders in delivery.
- Create and deliver initiatives that align, preserve, and develop the CBRE RISE values and desired GWS Local behaviours.
- Build and maintain regular, high-quality contact with key senior internal stakeholders.
- Understand what is required in each area of the businesses and develop LT&M plans that focus on the delivery of those outcomes.
- Provide input on LT&M policies and processes, policy development (in line with country practices) and in achieving business plans and growth.
- Provide insight and practices from outside of CBRE to stretch internal thinking/practices and advise internal stakeholders on current and future market capabilities.
- Ensure that the business is always compliant with internal policy requirements and external legal requirements and take all steps necessary to make sure this always remains the case.
- Deliver LT&M programs that support the attraction, development, and retention of talent.
- Ensure proposed learning solutions fit within clearly defined budgetary parameters prior to delivery of learning solutions to internal clients.
- Leverage existing vendor relationships for learning solutions related to purchased, developed, or facilitated content. Properly vet new vendors as needed.
- Where applicable develop business subject matter experts (SMEs) into facilitators or LT&M champions to support program delivery.
- Leverage the CBRE Talent & Learning platform (Talent Coach) and report regularly on ROI and success metric.
- Work with business leaders and SMEs to deliver properly certified courses (where applicable) and ensure are updated/renewed as and when necessary.
- Attract, recruit, and retain members of the LT&M Team and provide coaching and career development.
- Motivate and lead the LT&M team and create a high-performance, results-based culture.
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