Customer Service Representative

4 days ago

Lincoln, Lincolnshire, United Kingdom Lidl in Deutschland Full time

About Lidl in Deutschland

Lidl is a leading retail company in Germany, known for its high-quality products and excellent customer service. As a Customer Assistant, you will play a crucial role in delivering this exceptional experience to our customers.

Key Responsibilities

  • Provide excellent customer service, answering questions and resolving queries in a professional and friendly manner.
  • Efficiently manage deliveries, restocking shelves, and maintaining a clean and organized store environment.
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless shopping experience.
  • Proactively promote and merchandise our products, including fresh bakery goods and non-food items.
  • Develop a strong understanding of our products and services, enabling you to provide expert advice to customers.

Requirements

  • Previous experience in a fast-paced retail environment, preferably in a customer-facing role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Flexibility to work a variety of shifts, including early mornings, evenings, and weekends.
  • A positive attitude, with a passion for delivering exceptional customer service and contributing to a high-performing team.
  • Ability to lift and move stock, as well as stand for long periods.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive benefits package, including a pension scheme, holiday entitlement, and employee discounts.
  • Opportunities for career development and progression, with a focus on promoting from within.
  • A supportive and inclusive work environment, with a strong emphasis on teamwork and collaboration.

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