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Customer Service Representative

2 months ago


Lincoln, Lincolnshire, United Kingdom Evans Halshaw Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Service Advisor at Evans Halshaw. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring that our customers receive the best possible experience.

Key Responsibilities
  • Provide exceptional customer service and support to customers, responding to their queries and concerns in a timely and professional manner.
  • Work closely with the service team to ensure that customers receive the best possible service, from initial contact to completion of work.
  • Ensure that all customer interactions are handled in a fair, transparent, and respectful manner.
  • Contribute to the development and implementation of customer service strategies and initiatives.
What We Offer
  • A competitive salary of £16,114, plus a bonus of £2,880.
  • A comprehensive benefits package, including pension, critical illness pay, life assurance, and 23 days holiday, plus bank holidays.
  • Exclusive company discounts on used car purchases, leasing deals, and aftersales services.
About Evans Halshaw

Evans Halshaw is a leading automotive retailer, with a reputation for delivering exceptional customer service and providing high-quality vehicles. We are committed to providing our customers with an outstanding experience, and we are seeking a talented and motivated individual to join our team as a Service Advisor.