Customer Experience Advisor

3 weeks ago


Leicester, Leicester, United Kingdom Flogas Full time

About the Role

We are seeking a highly skilled Customer Experience Advisor to join our team at Flogas. As a Customer Experience Advisor, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience.

Key Responsibilities

  • Provide excellent customer service and support to our customers via phone, email, and web chat
  • Resolve customer queries and issues in a timely and professional manner
  • Work collaboratively with internal teams to ensure seamless customer experience
  • Develop and maintain a deep understanding of our products and services to provide expert advice to customers
  • Meet and exceed customer satisfaction targets

What We Offer

We offer a competitive salary, bonus, and enhanced overtime rates. You will also have the opportunity to work in a hybrid environment, with a mix of office and remote work. Our benefits package includes 25 days holiday, pension, life assurance, and more.

About Flogas

Flogas is a leading energy supplier, dedicated to delivering exceptional customer service and innovative energy solutions. We are committed to doing right by our customers, colleagues, and the environment. If you are passionate about delivering exceptional customer experiences and want to join a dynamic and growing company, we encourage you to apply.



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