IT Support Specialist
5 days ago
About Modern Networks Ltd
">We're a leading provider of information and communications technology solutions and support to businesses nationwide.
Our mission is to deliver market-leading technology solutions that enable organisations to increase their business efficiency, improve customer service, and reduce costs.
Job Overview
">We're seeking an experienced Service Desk Analyst to join our team. As a key member of our IT support team, you'll be responsible for providing high-quality technical assistance to our customers via phone, email, and other communication channels.
Your Responsibilities
">- Respond to and resolve customer queries in a timely and professional manner.
- Triage and prioritise incoming requests based on urgency and complexity.
- Collaborate with colleagues to ensure seamless handovers and effective issue resolution.
- Document all interactions and issues in our CRM system.
- Continuously develop your knowledge and skills to stay up-to-date with the latest technologies and industry trends.
Requirements
">- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment with multiple priorities.
- Strong analytical and problem-solving skills.
- Experience working with IT systems and tools (e.g., ticketing software, CRM systems).
- Bachelor's degree in Computer Science, Information Technology, or related field.
What We Offer
">- A competitive salary of £28,000 - £32,000 per annum, depending on experience.
- Ongoing training and development opportunities to enhance your skills and career prospects.
- A dynamic and supportive work environment with a diverse team of professionals.
- The chance to work on a wide range of projects and contribute to the growth and success of our company.
- A comprehensive benefits package, including 25 days annual leave, health insurance, and pension scheme.
Career Opportunities
">We're committed to helping our employees grow and develop their careers. Whether you're looking to move into management, specialise in a particular area, or explore new opportunities, we offer a range of training programs and mentorship initiatives to support your goals.
-
IT Support Specialist
5 days ago
Hitchin, Hertfordshire, United Kingdom Endeavour Recruitment Solutions Full time**Job Overview**We are seeking a skilled IT Support Specialist to join our team at Endeavour Recruitment Solutions.The ideal candidate will have some hands-on experience in IT networking support or quality assurance, as well as experience with Windows servers and Mac OS.Key Responsibilities:Provide technical support for IT networksPerform quality assurance...
-
Teaching Support Specialist
5 days ago
Hitchin, Hertfordshire, United Kingdom Academics Full timeSchool Teaching Support Role in HitchinWe are seeking enthusiastic and dedicated professionals to join our teaching support team in various primary, secondary, and specialist schools across Hitchin.This full-time position presents an exceptional opportunity for individuals to develop their skills and expertise while making a tangible impact on the academic...
-
Technical Support Specialist
5 days ago
Hitchin, Hertfordshire, United Kingdom Modern Networks Ltd Full timeJob OverviewModern Networks Ltd is a leading provider of information and communications technology solutions. We are seeking an experienced Technical Support Specialist to join our team.
-
Education Support Specialist
2 days ago
Hitchin, Hertfordshire, United Kingdom Randstad Education Full timeRandstad Education is seeking a dedicated and passionate Education Support Specialist to join our team. In this rewarding role, you will have the opportunity to make a positive impact on the lives of students and contribute to a dynamic and supportive school community.Job SummaryWe are looking for a skilled and caring individual to support primary school...
-
Healthcare Support Specialist
5 days ago
Hitchin, Hertfordshire, United Kingdom St. Joseph's Healthcare Hamilton Full timeJob Title: Healthcare Support SpecialistAbout the Role:We are seeking a skilled and detail-oriented Healthcare Support Specialist to join our team at St. Joseph's Healthcare Hamilton.Responsibilities:Maintain patient confidentiality and adhere to hospital policies at all times.Register patients for outpatient procedures, ensuring accurate and efficient data...
-
Technical Support Specialist
5 days ago
Hitchin, Hertfordshire, United Kingdom Endeavour Recruitment Solutions Full timeWe are seeking a skilled Technical Support Specialist to join our team at Endeavour Recruitment Solutions.As an IT Technician, you will provide top-notch network support and perform quality assurance tasks.The ideal candidate will have:Hands-on experience in IT networking support or QAFamiliarity with Windows servers and Mac OSOur company offers a...
-
Procurement Support Specialist
3 weeks ago
Hitchin, Hertfordshire, United Kingdom Willmott Dixon Group Full timeWillmott Dixon Group is seeking a highly skilled Procurement Support Specialist to support business growth and secure new projects within the region.This is a hybrid role that requires excellent communication and organizational skills.Key Responsibilities:Support win strategy and coordinate proposal content with internal teams.Act as key point of contact for...
-
Bid Support Specialist
3 weeks ago
Hitchin, Hertfordshire, United Kingdom Willmott Dixon Full timeJob DescriptionWe are looking for a skilled and experienced Bid Support Specialist to join our team in London & East construction business. The successful candidate will have a strong understanding of the proposal process and excellent written abilities.The ideal candidate will be responsible for assisting and coordinating proposals teams to produce winning...
-
Education Support Specialist
2 weeks ago
Hitchin, Hertfordshire, United Kingdom Class Education Full timeAt Class Education, we are seeking an experienced and passionate individual to fill the role of Education Support Specialist. This position is ideal for someone looking to make a positive impact on the lives of young learners. As a key member of our team, you will be responsible for providing support to students in various schools across Hertfordshire and...
-
Care and Support Specialist
4 days ago
Hitchin, Hertfordshire, United Kingdom Leonard Cheshire UK Full timeJob OverviewWe are seeking a dedicated and compassionate Care and Support Specialist to join our team at Leonard Cheshire UK. As a key member of our care team, you will play a vital role in supporting individuals with disabilities to live fulfilling lives.About the RoleThis is an exciting opportunity to work in a dynamic and supportive environment where you...
-
Administration Support Specialist
4 weeks ago
Hitchin, Hertfordshire, United Kingdom Willmott Dixon Full timeWillmott Dixon is seeking an Administration Support Specialist to provide critical support to the National Supply Chain Team.Job SummaryThis role involves assisting with tasks, scheduling meetings, coordinating travel, preparing correspondence, reports, and presentations, and updating databases.Main Responsibilities:Assist the admin team with various tasks,...
-
Application Support Specialist
2 days ago
Hitchin, Hertfordshire, United Kingdom In Technology Group Full timeJob Title: 2nd Line Application SupportLocation: Hitchin (full-time onsite)Industry: PropertyEstimated Salary: £34,500 - £38,500 per annumRole Overview:We are seeking an experienced Application Support Analyst to provide technical support for web and mobile applications to business partners and end-users.Main Responsibilities:Provide second-line support...
-
Administrative Support Specialist
4 weeks ago
Hitchin, Hertfordshire, United Kingdom North Hertfordshire College Full timeNorth Hertfordshire College is seeking a skilled Clerical and Administrative Support Specialist to join our vibrant team.SALARY: Up to £23,000 depending on experienceHOURS: Monday 08:30 - 12:30, Tuesday - Thursday 8:30 - 16:30, Friday 08:30 - 12:30The successful candidate will provide top-notch clerical and administrative support to our Head of Curriculum,...
-
Digital Support Specialist
4 weeks ago
Hitchin, Hertfordshire, United Kingdom Creative Digital Full timeWe are seeking a highly skilled and organized Digital Support Specialist to join our team at Creative Digital in Hitchin, Hertfordshire. This role is ideal for someone looking to start their career in web development and support.Company OverviewCreative Digital is a global full-service digital agency that helps businesses transform through digital...
-
Learning Support Specialist
4 weeks ago
Hitchin, Hertfordshire, United Kingdom North Hertfordshire College Full timeAbout this roleWe are seeking a dedicated and experienced Learning Support Assistant to join our team at North Hertfordshire College. As a key member of our SEND team, you will work closely with students, staff, and parents to provide outstanding support and guidance to students with special educational needs and disabilities (SEND).Key...
-
Administrative Support Specialist
4 weeks ago
Hitchin, Hertfordshire, United Kingdom ENGINEERINGUK Full timeEngineeringUK is offering a competitive salary for the role of Administrative Support Specialist. Estimated annual salary: £35,000 - £40,000.About the JobThis is an exciting opportunity to join our National Supply Chain Team as an Administration Coordinator. The successful candidate will be based in Hitchin office three days a week and will be responsible...
-
Healthcare Support Specialist
5 days ago
Hitchin, Hertfordshire, United Kingdom Brainkind Neurological Centre York Full timeJob Title: Senior Healthcare AssistantWe are seeking a highly skilled and dedicated Senior Healthcare Assistant to work at Brainkind Neurological Centre York. This is an exciting opportunity to coordinate the provision of high-quality holistic person-centred care and support to our service users, while providing direct supervision, coaching and mentoring to...
-
Personal Care and Support Specialist
4 weeks ago
Hitchin, Hertfordshire, United Kingdom Care In My Home Full timeCare In My Home is seeking a highly skilled and compassionate individual to fill the role of Personal Care and Support Specialist. As a member of our team, you will be responsible for providing high-quality care and support to our clients in their own homes, focusing on their physical, emotional, and social needs.This role requires a high level of...
-
Care Specialist
4 weeks ago
Hitchin, Hertfordshire, United Kingdom Total Community Care Limited Full timeJob DescriptionWe are seeking a skilled and compassionate Care Specialist to join our team in providing high-quality home support services to individuals with complex care needs.Responsibilities:Manage medication administration and provide personalized care plans for our clients.Assist with appointments, medical procedures, and other tasks as needed.Provide...
-
Senior Technical Support Specialist
5 days ago
Hitchin, Hertfordshire, United Kingdom Interaction - Letchworth Full time £46,000Job Description">We are seeking an experienced Technical Support Specialist to join our team at Interaction - Letchworth. As a key member of our IT department, you will be responsible for delivering high-quality technical support and project delivery services to our clients.About the Role">You will work closely with our clients to understand their technical...