Retirement Living Manager

3 days ago


Chipping Campden, Gloucestershire, United Kingdom CIH International Housing Group Full time
Job Overview

Our Retirement Living Development in Chipping Campden, Gloucestershire is seeking a skilled Resident Experience Leader to oversee the daily operations of our estate. This role offers an excellent opportunity for a customer-focused individual to deliver exceptional service and create a warm and welcoming community for our residents.

About the Role
We are looking for a proactive and organized Resident Experience Leader who can provide support and guidance to our residents, ensuring their needs are met and exceeded. As the first point of contact, you will be responsible for facilitating social interaction, organizing events, and maintaining high-quality standards across the estate.

Main Responsibilities
- Providing exceptional customer service and support to our residents
- Collaborating with suppliers and partners to ensure smooth estate operations
- Facilitating social events and activities to enhance resident engagement
- Maintaining a professional approach with high-quality standards
- Utilizing Microsoft Word and Outlook for administrative tasks
- Possessing or obtaining relevant first aid qualifications (training provided)

What We Offer
In this rewarding role, you will have access to comprehensive training and development opportunities, including basic first aid, working safely in the workspace, and Dementia Friends training. You will also benefit from a competitive salary and benefits package, including £61 per hour plus bonuses and benefits.

About Us
We believe in empowering older adults to live their best lives by providing them with a sense of connection, recognition, and value. Our company champions the wellbeing and happiness of seniors, helping them thrive in a supportive and engaging environment.

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