Customer Support Lead

2 days ago


Watford, Hertfordshire, United Kingdom TJX Europe Full time

TJX Europe is a dynamic and fast-paced company that offers endless opportunities for personal and professional development. As a People Advisor HR Specialist, you will be part of a close-knit team dedicated to finding the greatest deals and fantastic style.

Our company culture values diversity, creativity, and ambition. We prioritize the important things like competitive salaries, solid benefits, and plenty of room to grow in your role.

About the Role

This role is responsible for delivering exceptional customer service to our associates by resolving issues and questions from associates either on the phone, email, or face to face. You will work with multiple systems and have a large volume of manual transactions to deliver accurate and compliant results.

  • You will act as first point of contact for HR and deliver an advisory service.
  • You will log and manage cases in the HR case management system.
  • You will complete system-based HR transactions against Service Level Agreements.

The ideal candidate will have Native Spanish Speaker skills and be able to work accurately under pressure while maintaining high customer service standards.



  • Watford, Hertfordshire, United Kingdom Brook Street Full time

    Key ResponsibilitiesThe successful Customer Service Operations Lead will be responsible for leading the customer service operations in Watford. This includes supporting the customer service team, providing guidance and coaching, reviewing customer accounts, assessing any risk, liaising with other departments, following company processes, meeting targets, and...


  • Watford, Hertfordshire, United Kingdom Grafton Group Full time

    The Ideal CandidateWe're looking for a highly motivated and customer-focused individual to join our team as a Sales and Customer Support Expert. If you have excellent communication skills, a passion for sales, and a drive to succeed, we'd love to hear from you!Responsibilities:Deliver outstanding customer service across various channels.Collaborate with...


  • Watford, Hertfordshire, United Kingdom Watford Community Housing Full time

    Pursue a challenging and rewarding role as a Supported Housing Lead with Watford Community Housing, where you'll play a key part in shaping our organisation's future.As a leader, you'll be responsible for developing and implementing strategies to drive business growth, improve services, and enhance customer experiences.This position demands strong leadership...


  • Watford, Hertfordshire, United Kingdom Blu Selection Full time

    At Blu Selection, we're looking for a skilled Customer Support Specialist to join our team in Lisbon. This is an exciting opportunity for a native Dutch speaker to work with customers from diverse backgrounds and provide exceptional support.About the RoleWe're seeking a highly motivated individual with excellent communication and listening skills to handle...


  • Watford, Hertfordshire, United Kingdom CV-Library Full time

    Job OverviewFrench speaking Accounts Receivable Clerk required to support finance team at leading supplier of gifts and homeware accessories.Responsibilities:Assist with daily cash management duties, including bank deposits and allocating cash to accounts receivable ledger.Analyze and calculate annual rebates.Handle incoming enquiries as first point of...


  • Watford, Hertfordshire, United Kingdom Paddy Power Full time

    Competitive Compensation Package: £11.90/hour (rate includes salary increases and bonuses)Paddy Power is seeking a skilled and enthusiastic individual to fill the role of Customer Service Team Lead – Retail. As a key member of our team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining shop...


  • Watford, Hertfordshire, United Kingdom ENGINEERINGUK Full time

    We are looking for a skilled and dedicated National Lottery Customer Support Professional to join our team. As a key member of our Contact Centre, you will provide exceptional customer service while promoting responsible play practices.Allwyn UK, part of the Allwyn Entertainment Group, is a leading provider of lottery services in several countries. Our...


  • Watford, Hertfordshire, United Kingdom Entain Group Full time

    Deliver exceptional customer experiences as a Retail Customer Service Team Lead in the Entain Group.About this roleThis is a challenging and rewarding role that requires you to drive standards of customer service and engagement across our retail operations. If you have a passion for delivering top-notch customer experiences and are confident in your ability...


  • Watford, Hertfordshire, United Kingdom Corona Energy Full time

    About the JobThis is an excellent opportunity for a motivated and customer-focused individual to join our dynamic team as an Account Executive. In this role, you will be responsible for managing a portfolio of corporate customers, providing exceptional customer service, and driving business growth through effective communication and relationship building.Key...


  • Watford, Hertfordshire, United Kingdom CIH International Housing Group Full time

    Job Summary:We are seeking an experienced Housing and Support Co-ordinator to join our team at CIH International Housing Group, South-West Hertfordshire. As a leader in our Supported Housing team, you will be responsible for delivering high-quality services, managing budgets, and providing exceptional customer service. Your expertise in supported housing and...


  • Watford, Hertfordshire, United Kingdom CV-Library Full time

    Job Title: Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at a prestigious business centre in Hoddesdon.The role involves providing exceptional reception and administrative support, ensuring a professional and welcoming environment for clients and visitors.Main Responsibilities:Ensure the efficient...


  • Watford, Hertfordshire, United Kingdom Sheridan Ward Recruitment Services Limited Full time

    Key Job Details:We are looking for an experienced Administrative Support and Customer Liaison professional to join our team in Watford. As a key member of our client's support team, you will focus on delivering exceptional customer experiences and administrative support.Main Accountabilities:Produce comprehensive reports summarizing customer interactions,...


  • Watford, Hertfordshire, United Kingdom Entain Group Full time

    Sports betting, gaming and interactive entertainment is evolving at a rapid pace. As a key member of the Entain Group, you will be driving this change by delivering exceptional customer service and maintaining high standards on a daily basis.You will report to the Shop Manager and be part of the retail team, serving customers and building strong...


  • Watford, Hertfordshire, United Kingdom Fort Recruitment Full time

    Job Title: Sales and Commercial Support LeadLocation: UKEstimated Salary: £50,000 - £70,000 per annumAbout the RoleWe are seeking a highly skilled Sales and Commercial Support Lead to join our team at Fort Recruitment. As a key member of our sales and commercial team, you will be responsible for supporting sales and commercial teams and driving growth.Key...


  • Watford, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    About beBee Professionals\We are a dynamic organization dedicated to delivering exceptional customer experiences that drive loyalty and growth.\Job Description\The successful candidate will handle customer inquiries, provide accurate information, and resolve customer issues efficiently.\Responsibilities\\Provide detailed product information and resolve...


  • Watford, Hertfordshire, United Kingdom CV-Library Full time

    About the CompanyWe are an international travel goods business with our Head Office in Hertford, offices in USA, China, and Hong Kong, and manufacturing and supplier base in China.We are looking for an enthusiastic and helpful individual to join our team as a Global Customer Support Specialist. The ideal candidate will have previous customer service...


  • Watford, Hertfordshire, United Kingdom Venn Group Full time

    As a Customer Service Advisor at Venn Group, you will play a vital role in delivering exceptional customer experiences to our clients across the EMEA region. We are seeking a highly motivated and experienced individual with a strong background in customer services and a professional proficiency in both written and spoken Dutch and French. In this role, you...


  • Watford, Hertfordshire, United Kingdom Park Street People Full time

    Job Description:As a Customer Service Representative, you will provide exceptional support to clients who communicate in French and Dutch. This role requires a strong command of English, French, and Dutch languages.Main Responsibilities:* Provide high-quality customer service via phone and email in French and Dutch* Assist with client inquiries and resolve...


  • Watford, Hertfordshire, United Kingdom GPL Technologies Full time

    Job Overview:We are looking for a skilled Technical Studio Support Lead to join our team at GPL Technologies. As a key member of our production infrastructure team, you will be responsible for providing top-notch technical support to our studio staff and ensuring seamless operation of our systems.Key Responsibilities:Providing exceptional customer service...


  • Watford, Hertfordshire, United Kingdom Premier Inn Full time

    Premier Inn Duty Manager OpportunityWe're seeking an experienced manager to oversee the smooth running of our hotel at Watford North Premier Inn. With a focus on customer satisfaction, you'll use your leadership skills to create an exceptional guest experience and manage a high-performing team.This full-time role comes with a competitive salary of up to...