Customer Service Team Lead
21 hours ago
Sports betting, gaming and interactive entertainment is evolving at a rapid pace. As a key member of the Entain Group, you will be driving this change by delivering exceptional customer service and maintaining high standards on a daily basis.
You will report to the Shop Manager and be part of the retail team, serving customers and building strong relationships to encourage repeat business.
- Help showcase our products and betting terminals to customers.
- Address customer complaints or concerns with empathy and problem-solving skills.
- Maintain impeccable shop standards.
- Open or close the shop as needed.
Your typical weekly schedule will consist of a mix of long opening shifts, long closing shifts, and shorter evening shifts, varying week to week. You will also receive great benefits including:
- Optional overtime subject to availability.
- A pension scheme and annual share save plan.
- Discounts with hundreds of retailers through Entain Deals.
- Healthcare and wellbeing support.
Estimated Salary: £25,600 per annum (based on 40 hours/week @ £11.80/hour)
-
Retail Customer Service Team Lead
2 weeks ago
Watford, Hertfordshire, United Kingdom Entain Group Full timeDeliver exceptional customer experiences as a Retail Customer Service Team Lead in the Entain Group.About this roleThis is a challenging and rewarding role that requires you to drive standards of customer service and engagement across our retail operations. If you have a passion for delivering top-notch customer experiences and are confident in your ability...
-
Customer Service Team Lead
2 weeks ago
Watford, Hertfordshire, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full timeWe are seeking an experienced Customer Service Advisor to join our team at Burton Bolton & Rose Recruitment Services Ltd. This is a fantastic opportunity to develop your skills and experience in a dynamic and fast-paced environment.About the RoleThe Customer Service Advisor will be responsible for managing a busy helpdesk, handling incoming calls from...
-
Customer Service Team Lead
6 days ago
Watford, Hertfordshire, United Kingdom Paddy Power Full timeCompetitive Compensation Package: £11.90/hour (rate includes salary increases and bonuses)Paddy Power is seeking a skilled and enthusiastic individual to fill the role of Customer Service Team Lead – Retail. As a key member of our team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining shop...
-
Customer Service Operations Lead
4 weeks ago
Watford, Hertfordshire, United Kingdom Brook Street Full timeKey ResponsibilitiesThe successful Customer Service Operations Lead will be responsible for leading the customer service operations in Watford. This includes supporting the customer service team, providing guidance and coaching, reviewing customer accounts, assessing any risk, liaising with other departments, following company processes, meeting targets, and...
-
Food Service Team Lead
4 weeks ago
Watford, Hertfordshire, United Kingdom Harvester Full timeJob OverviewWe are seeking a highly motivated Food Service Team Lead to join our team at Harvester. As a key member of our operations team, you will be responsible for ensuring exceptional customer service and leading your team to deliver outstanding results.About the RoleThe successful candidate will have experience in a similar role and possess excellent...
-
Customer Service Team Member
1 day ago
Watford, Hertfordshire, United Kingdom Bubble CiTea Full timeAt Bubble CiTea, we are dedicated to delivering exceptional customer experiences. We are seeking a skilled Customer Service Team Member to join our team and contribute to our mission of creating memorable experiences for our customers.Job SummaryWe offer a competitive salary of $18-$20 per hour, depending on experience. As a Customer Service Team Member, you...
-
Customer Service Team Coordinator
4 weeks ago
Watford, Hertfordshire, United Kingdom East and North Hertfordshire NHS Trust Full timeAbout UsEast and North Hertfordshire NHS Trust is a dynamic organisation committed to delivering high-quality care and services to our patients. We are proud of our dedicated team who work together to ensure that our patients receive the best possible care.Job OverviewWe are seeking an experienced Customer Service Team Coordinator to join our team. As a key...
-
Customer Service Team Associate
1 day ago
Watford, Hertfordshire, United Kingdom NEXT Full timeAs a Customer Service Team Associate at NEXT, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience. You will work collaboratively with the store team to maintain a high level of customer satisfaction.This role is ideal for individuals who are passionate about providing excellent service and are...
-
Service Experience Manager
4 weeks ago
Watford, Hertfordshire, United Kingdom Team Sport Full timeWe're looking for a talented Service Experience Manager to join our Team Sport crew. As a key member of our team, you will be responsible for delivering exceptional customer experiences across all aspects of our operations.Key ResponsibilitiesMeet and greet customers, providing a fantastic customer experience for allEnsure the Brand Standards are adhered to...
-
Lodge Service International Security Team Member
2 weeks ago
Watford, Hertfordshire, United Kingdom Lodge Service International Full timeSecurity Officer Position at Lodge Service InternationalLodge Service International seeks a diligent and detail-oriented Security Officer to join our team in Watford. As a Security Officer, you will be responsible for safeguarding our retail clients and collaborating with store management teams.Responsibilities:Work closely with store managers to ensure a...
-
Customer Service Supervisor
1 day ago
Watford, Hertfordshire, United Kingdom Bubble CiTea Full timeCustomer Service Supervisor PositionWe are seeking a Customer Service Supervisor to join our team in Watford Atria. As a key member of our team, you will be responsible for providing exceptional customer service and leading by example.About the Role:This is a fantastic opportunity to develop your skills and experience in a fast-paced environment. You will...
-
Youth Services Team Lead
1 month ago
Watford, Hertfordshire, United Kingdom Hertfordshire County Council Full timeCompany OverviewHertfordshire County Council is a leading provider of children's services, dedicated to supporting young people and their families.About the RoleWe are seeking an experienced Youth Support Worker to lead our team in Stevenage, Welwyn Hatfield, St Albans, and Three Rivers districts. The successful candidate will be responsible for planning,...
-
Watford Team Lead
6 days ago
Watford, Hertfordshire, United Kingdom Lloyds Bank plc Full timeMain ResponsibilitiesLeadership and Team Development: You will lead the team in achieving operational excellence, fostering a culture of continuous improvement, and promoting collaboration among team members.Customer Focus: Deliver exceptional customer service by resolving issues promptly, demonstrating empathy, and providing solutions that meet their...
-
Customer Service Technician
2 weeks ago
Watford, Hertfordshire, United Kingdom Automobile Association Full timeAbout the RoleWe are seeking a skilled Customer Service Technician to join our team as a Jaguar Land Rover Dedicated Mechanic for The AA. This is an exciting opportunity to work with two iconic brands, providing prestige service to customers and contributing to their overall satisfaction.The JobThis role involves working independently, using your knowledge...
-
Care Services Team Lead
4 weeks ago
Watford, Hertfordshire, United Kingdom Avery Healthcare Full timeAvery Healthcare is an award-winning healthcare provider committed to delivering exceptional care to our residents. We are currently seeking a Care Services Team Lead to join our dedicated team of professionals.In this role, you will be responsible for managing and supporting a small team within the Care Services department, focusing on delivering...
-
Customer Service Representative
4 weeks ago
Watford, Hertfordshire, United Kingdom British Heart Foundation Full timeRole Overview:As a Sales Assistant at the British Heart Foundation, you will be at the forefront of delivering exceptional customer service and playing a vital role in our retail operations. This is an exciting opportunity to work in a fast-paced environment, where no two days are the same.Key Responsibilities:Engage with customers, providing a first-class...
-
Senior Team Lead
1 day ago
Watford, Hertfordshire, United Kingdom I 2021 Atria Watford Shopping Centre Full time**Job Description:**This is an exciting opportunity to join our team as a Shift Supervisor at our I 2021 Atria Watford Shopping Centre location. As a key member of our store leadership team, you will play a vital role in ensuring the smooth operation of our store and providing an exceptional customer experience.About the Role:We are seeking a highly...
-
Sales Team Lead
2 weeks ago
Watford, Hertfordshire, United Kingdom DFS Furniture Full timeAbout the Role:We are seeking a highly motivated and results-driven individual to join our sales team as a Sales Team Lead. In this role, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of sales professionals.Key Responsibilities:Drive sales growth through effective sales strategies and tacticsLead and...
-
Customer Service Supervisor
6 days ago
Watford, Hertfordshire, United Kingdom CV-Library Full timeCustomer Office Co-ordinatorWe are seeking an experienced Customer Office Co-ordinator to join our team in Watford, Hertfordshire. As a key member of our global operations team, you will be responsible for managing orders from end-to-end, building supplier and customer relationships, and dealing with engineering teams to solve issues for clients...
-
Residential Sales Team Lead
4 days ago
Watford, Hertfordshire, United Kingdom Nouvo Recruitment Full timeCompany OverviewNouvo Recruitment is a leading Independent Estate Agent seeking an experienced professional to lead their Residential Sales Department.This is a fantastic opportunity for career advancement in the property industry with a company that values leadership, dedication, and customer service.The ideal candidate must have strong leadership skills,...