Strategic Business Partner for Growth

6 days ago

London, Greater London, United Kingdom Anaplan Inc Full time

At Anaplan Inc, we empower our customers to make data-driven decisions with our innovative scenario planning and analysis platform. Our team of experts is dedicated to ensuring customer success and growth.

The Senior Account Business Partner plays a crucial role in the successful deployment and adoption of our platform. As the primary point of contact, this individual will work closely with our Partners and Professional Services team to ensure seamless implementation and ongoing support.

  • Develop and maintain strong relationships with key customers to drive business growth and ROI.
  • Provide expert guidance and support to customers throughout their Anaplan journey, from initial deployment to ongoing optimization.
  • Collaborate with internal teams to execute account strategies and identify opportunities for growth.
  • Identify and capitalize on cross-selling and upselling opportunities within existing customer base.
  • Connect customers with relevant Anaplan resources, including Product, Support, Community, and Sales teams.
  • Foster strong adoption and utilization of the Anaplan platform among customers.
  • Work closely with customers to align platform expansion plans with business objectives.
  • Enable customers to achieve business transformation through data-driven decision-making.
  • Promote engagement with Anaplan through community participation, user groups, and events.
  • Educate customers on platform roadmap and future developments.

Implementation:

  • Partner with customers, Partners, and Professional Services team to ensure successful implementation and exceptional service quality.
  • Coach customers on creating and managing delivery models and change management frameworks.
  • Support Anaplan partners and resolve technical/platform issues.
  • Moderate customer concerns and advocate best practices.

We are committed to diversity, equity, inclusion, and belonging. We strive to create an environment where all individuals are valued and respected. If you require reasonable accommodation during the hiring process or to perform essential job functions, please contact us.

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