Customer Service Specialist

2 weeks ago


Loughborough, Leicestershire, United Kingdom Card Factory Full time

Customer Service Role at Cardfactory

We're looking for someone to help us provide an excellent customer experience during the festive season. As a Seasonal Sales Assistant, you'll be working closely with customers, handling sales and stock, and ensuring our stores run smoothly.

Key Responsibilities:

  • Providing top-notch customer service and ensuring customer satisfaction.
  • Serving customers at the tills and assisting with stock management.
  • Working collaboratively with the team to achieve sales targets and store goals.
  • Developing strong communication skills and building rapport with customers and colleagues.
  • Adapting to changing priorities and working in a fast-paced environment.

About You:

  • You have excellent communication and interpersonal skills.
  • You're comfortable working in a fast-paced environment and adapting to changing priorities.
  • You're able to work collaboratively as part of a team and build strong relationships with colleagues and customers.
  • You have a positive attitude and a passion for delivering excellent customer service.
  • You're flexible and able to work a variety of shifts, including weekends and holidays.

What We Offer:

  • A competitive hourly rate and opportunities for overtime.
  • A fun and supportive work environment with opportunities for career development.
  • A range of employee benefits, including discounts on store products and services.
  • A chance to be part of a dynamic and growing company that values its employees and customers.

Apply Now:

Cardfactory is an equal opportunities employer and welcomes applications from all qualified candidates.



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