EMEA Moderation Policy Trainer
4 days ago
About Us
TikTok is a global leader in short-form mobile video. Our company is headquartered in Los Angeles and Singapore, with offices worldwide.
We're looking for a skilled Training Program Manager to join our EMEA Moderation team in a French-speaking capacity.
Job DescriptionThis role focuses on policy training and staff knowledge management.
Key Responsibilities- Develop and implement training programs to enhance staff knowledge management.
- Lead country training workflows to ensure high-quality results.
- Conduct training sessions to address moderation knowledge gaps.
- Analyze and evaluate training program risks to produce reports for stakeholders.
- Collaborate with internal stakeholders to identify training needs and develop solutions.
- Work with other training program managers to identify departmental risks and opportunities.
- Evaluate moderator performance to identify areas for improvement.
Competitive Salary Range: $90,000 - $120,000 per year
The ideal candidate will possess a Master's degree in education, business administration or policy-related fields, experience in e-commerce or marketplace platforms, and self-motivation with strong stakeholder management skills.
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